Service Engineer - Critical Environments

We are looking for a Trainee Service Engineer to join our growing team of engineers. You'll be working alongside our other service engineers across a large number of our commercial clients across the United Kingdom.

This is a fully remote role and requires a full UK driving licence.

This role involves carrying out all routine testing to meet the requirements laid down in BS EN ISO 14644, BS EN 12469:2000, P601, EU cGMP (Orange Guide) and HTM-03. You will be using state of the art equipment, maintained, and calibrated to the latest standards. This is a trainee role and full training and development will be given throughout to progress to an experienced Engineer role.

Thermatic Technical FM provide complete nationwide coverage, across the full spectrum of Hard FM services to large, commercial clients. Our team of mobile engineers are supported by the account teams at Head Office to provide both reactive breakdown and planned maintenance services to our clients.

The Benefits:

• Opportunities to increase take home pay through overtime
• Personal use of company van permitted
• 33 days holiday (inc bank holidays) + a day off on your Birthday
• Auto-enrolment Pension - 9% combined contributions
• Death in Service X salary
• Extensive Healthcare & Wellbeing provisions including:
• Private Medical Insurance - excess paid
• Dental & Optical cash back scheme
• Employee Assistance Programme
• Access to virtual GP support
• Health discounts
• Access to annual health screening
• Enhanced Family Leave policies
• Long Service Awards & Loyalty Holidays

Hours & Location of Work:

Main location - this is a fully mobile role covering a national scale.

Regular hours of work - Monday to Friday, 8am to 5pm - 40 hour working week. Whilst this is our company standard working week, our clients require "out of hours" maintenance so early starts/late finishes & night works are to be expected.

Skills, Experience & Qualifications:

• Computer literate in Microsoft office
• Ability to escalate and manage quickly and effectively.
• CSCS Card
• Strong communication skills
• Collaborative approach to working
• Attention to detail and strong organisational skills
• Time management skills
• Outstanding problem-solving skills to address customer complaints or needs
• An updated understanding of consumer behaviour
• Strong customer service and interpersonal skills to deal with different customers and departments within the business
• Multitasking and time management skills to manage multiple customers and tasks at the same time
• Experience of working in a customer-focused environment
• Previous experience and technical awareness in a similar industry, knowledge or qualifications in HTM 0301, and familiarity with IPS/UPS, Surgical operating lights, and medical gas systems would be desirable.

Responsibilities include:

• Execution of Installation and Operational Qualification Protocols
• Validation of new and existing HVAC systems
• Validation of Operating theatres to HTM 03-01
• Validation of Clean Rooms to ISO 14644
• Validation of Microbiological Safety Cabinets to NS EN 12469
• Validation of LEV systems
• Ensuring equipment operates to Specification
• Investigating and fault finding on site when failures occur
• Developing and maintaining working relationships with new and existing clients and site teams
• Supporting the development of the Service Department
• Filter integrity testing (DPC testing)
• Measurement of air supply/extract rates
• Measurement of air change rates
• Measurement of air velocities in isolators & LAF cabinets
• Measurement of pressure differentials
• Sampling for airborne particles
• Sampling for airborne microbial contamination
• Surface sampling for microbial contamination

Our People

We're a business built on people and it's the people that make us different from other companies. If you believe your skills and experience can bring value to this role then we'd love to hear from you.

We're a diverse group and encourage our people to be independent thinkers and collaborative doers to create a supportive culture full of passion.

We provide opportunities for growth and development across our organisation through apprenticeships, professional qualifications, management training, and on the job learning. As a business that is continually growing, we're looking to attract the best talent in the industry to grow our workforce and join our combined efforts towards our goals.

Thermatic Group is an Equal Opportunities employer and takes its responsibilities relating to Equality, Diversity, & Inclusion seriously. For further information, you can request a copy of our Equality, Diversity & Inclusion Policy.

Guaranteed Interview Commitment - We have made a commitment to improve employment opportunities for ex-military personnel. Therefore, you will be guaranteed an interview if you meet both the criteria for the commitment and the essential job role criteria.