Service Engineer London, GB Remote (within locations) £34.27k - £37.49k / year

Posted 11 days 13 hours ago by FAAC Spa

Permanent
Full Time
Other
London, United Kingdom
Job Description

Job Title: Service Engineers - Automatic Doors (Remote, London-Based)

Location: Remote (London-based candidates only)

Job Type: Full-time

Industry: Automatic Doors / Access Solutions

Start Date: ASAP

Salary: Competitive, based on experience

FAAC Entrance Solutions is a provider of automatic door systems, committed to delivering high-quality service and innovative solutions for a wide range of clients across commercial, industrial, and public sectors. As we continue to grow, we are looking for a number of dedicated and skilled Service Engineers to join our remote team.

As a Service Engineer, you will play a crucial role in maintaining, repairing, and optimising our clients' automatic door systems. You will be the go-to expert for technical issues, providing both remote and on-site support when required. Although this role is remote, you'll need to be London-based to attend site visits and collaborate with other team members effectively.

Key Responsibilities:

  1. Completion of PPM, reactive & modernization/upgrade calls.
  2. Provide customer & colleague technical support & product modernization recommendations.
  3. Complete door safety checks & investigate door incidents & customer complaints.
  4. Provide on-site customer support to EQS customers.
  5. Adhere to company processes & procedures & highlight improvement opportunities.
  6. Deliver customer service & maintain QHSE compliance at all times.
  7. Manage & maintain your Tablet/paperwork, stock, vehicle, uniform & PPE.
  8. Comply with all customer-specific on-site arrival/pre-work/working/departure processes & procedures.
  9. Complete mandatory box tests after all calls.
  10. Participate in OOH rota duty.

What We're Looking For:

  1. Be a Team Player.
  2. Offer a flexible approach to working hours.

EDUCATION / QUALIFICATIONS REQUIRED: BS7036/EN16005

EXPERIENCE REQUIRED: Previous knowledge and experience of working on automatic doors is highly desirable.

SKILLS / LANGUAGES REQUIRED: English & other qualifications - Full current driving licence.

OTHER REQUIREMENTS: CSCS Card.