Service Manager - Surgical Directorate

Band 5 Nurse and Band 2 Healthcare Support Worker recruitment is centralised, meaning when you apply you will be considered for a number of roles across the Trust. If you have any questions please email: .

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family.

Job overview

An exciting opportunity has arisen to join the Surgical Directorate at the Oxford University Hospitals NHS Foundation Trust as a Service Manager. This Service Manager post is a key position within the Directorate responsible for providing day-to-day operational management for a clinical service alongside delivering and development of improvement initiatives for patients and staff.

Main duties of the job

The successful candidate will demonstrate:

• Experience of working within a multi-professional team and of working collaboratively with both internal and external stakeholders.
• A strong commitment to improving services whilst remaining passionate about quality and safety.
• A proven track record of successful operational management experience and will demonstrate a high standard of communication and organisational skills.

Above all, demonstrate a proficiency for working closely with multidisciplinary clinical teams to ensure the effective delivery of high quality care across outpatient, inpatient and day unit settings.

Working for our organisation

The Surgical Directorate comprises of surgical services delivering assessment, investigation and treatments for patients referred on Elective and Emergency Pathways with benign and malignant conditions. The surgical team deliver weekly operating lists across two sites to provide immediate and subsequent surgical treatment for patients who are diagnosed with Cancer.

Detailed job description and main responsibilities

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Person specification Qualifications

• Acute operational management experience, in a complex organisation.
• Experience of analysing and interpreting information to identify and manage variances in performance and identifying solutions to deliver improvement.
• Experience of designing/ improving business systems and processes.

COVID-19

The COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated.

Nursing and Midwifery

For candidates applying from outside the UK: Please be advised that we work in partnership with Envertiz who will be managing your recruitment therefore by applying you are consenting to us passing your contact details and application to Envertiz so they can manage your recruitment and on-boarding. If you do not consent to this, please do not apply.

Probation Period

This post is subject to a 6 month probationary period. If you currently hold a contract of employment with the Oxford University Hospitals, this will not apply. This statement does not apply to Medical staff or Executive Appointments.

Referencing

When providing employment reference details please provide correct work related email addresses so references can be sought promptly when we are looking to progress your application. Your first referee will need to be your line manager, supervisor or clinical lead from your current or most recent post or place of study.

Next Steps

Please make sure that you read the job description and person specification, and that your supporting statement reflects this as your application will be judged against these criteria. Candidates selected for interview will be contacted after the short-listing process, usually within 2 weeks.

No unsolicited recruitment agency telephone calls or emails.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.