Shop Manager - Canterbury Fixed Term Contract to 31st December 2025

Shop Manager - Canterbury Fixed Term Contract to 31st December 2025

You will support the promotion of sustainable shopping and the shop's social media to increase audience reach, attract customers, donors and volunteer supporters to deliver the Retail Strategy.

Role Requirements

1. To maximise shop sales by achieving agreed targets both through donated stock and bought in/new goods. This involves proactive stock generation, optimum pricing, processing stock to agreed amounts and stock planning.
2. Achieve Gift Aid sales conversion target through maximising new donor sign up and encouraging repeat donations.
3. Achieve the shops Raffle sales targets through involving the shops team.
4. To maintain high levels of shop presentation by merchandising and housekeeping to agreed standards as set out in the Shops Operations manual.
5. Manage the stock levels of bought in/new goods, to include ordering of more stock as and when necessary and recording key performance indicators (KPIs).
6. Assist in holding and attending Fundraising events to promote the awareness of The Children's Trust.
7. To source links with local communities to promote Retail in the community via media and other sources.
8. Role involves a degree of manual handling in sorting and lifting of stock.
9. To control shop expenditure through effective cost control of weekly expenses.
10. To ensure minimum losses of both stock and cash by following bank and till procedures, and safeguarding the property of The Children's Trust at all times.

If you would like to discuss the role, please contact the Recruitment & Compliance Team, on or email:

Interview Date: to be confirmed

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.

About Us

The Children's Trust is the UK's leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

We welcome applications from all who share our ambition regardless of background.