Shop Manager

Shop Manager Location: Falmouth Hours: 35 per week Contract: Permanent Salary: £24,766 per annum based on 35 hours per week Are you ready to lead the team representing the British Red Cross in your community? We're in search of an enthusiastic Shop Manager to lead our friendly charity shop. If you're a retail expert with a knack for motivating a team, this role offers a chance to shine! Come join our journey to spread kindness. "Nothing beats the feeling of the team pulling it out of the bag to excel. Generating funds for a worthwhile charity that helps such a wide range of humans is wonderful." - Nada, Shop Manager

What will a day in the life of a Shop Manager involve?

1. Leading a team that provides a brilliant shopping experience for your customers.
2. Working on the shop floor, coordinating activity "behind the scenes"; no two days are the same.
3. Designing the perfect layout and environment that helps connect your customers to our cause.
4. Being responsible for achieving financial targets and inducting, training, and managing new staff and volunteers.
5. Representing the British Red Cross to a high standard and embodying our core values.

To be a successful Shop Manager, what will you need?

1. Retail experience at supervisory level, delivering outstanding customer service and comfortable with organisational and cash handling duties.
2. Proven management skills to develop and inspire your team.
3. Ability to work to targets, using your initiative to achieve fantastic results.
4. Proficient with IT skills.
5. A commitment to the British Red Cross cause and the skills to promote the shop in your community.

The closing date for your application is 23.59 on Wednesday 16th April 2025. Please note we reserve the right to close the advert early.
In return for your commitment and expertise, what will you get?

1. Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
2. Pension scheme: Up to 6% contributory pension.
3. Flexible working: We do our best to accommodate your preferred work style.
4. Learning & Development: Wide range of career opportunities + comprehensive learning.
5. Discounts: Access to Blue Light Discount Card and employee benefits platform.
6. Wellbeing Support: Access to mental health and wellbeing assistance.
7. Team Working: Support our mission in a collaborative team.
8. Cycle2Work: Lease a bicycle through the scheme.
9. Season ticket loan: Interest-free loan for commuting expenses.

At The British Red Cross, we pride ourselves on our diverse workforce, ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting and the support of our internal networks. Together, we are the world's emergency responders.