Solution Architect for Salesforce Marketing Cloud (m/f/d)

Senior Technical/Solution Architect for Salesforce Marketing Cloud (m/f/d)

Start: Asap
End: December 2025
Volume: fulltime
Location: Remote/onsite Vienna (not a requirement, but a plus)

The Retail Customer Engagement Tribe is developing a platform that modernizes the entire CRM business for retail customers within the client and provides state-of-the-art tools. We leverage Salesforce Marketing Cloud, currently used by over half of our network banks. For further rollouts in remaining banks and to ensure seamless operations, we seek a developer with extensive experience in Salesforce Marketing Cloud and its integrations.

Tasks:
* Solution Design: Design end-to-end solutions that leverage the full capabilities of the Salesforce platform, ensuring alignment with business objectives and requirements.
* Technical Leadership: Provide technical leadership and guidance to development teams, ensuring scalable, robust, and maintainable solutions.
* Integration Strategy: Define and implement integration strategies, ensuring seamless data flow between Salesforce and other enterprise systems using APIs, Middleware, or other technologies.
* Customization and Configuration: Guide and oversee the customization and configuration of Salesforce applications.
* Security and Compliance: Ensure that solutions meet internal security and compliance standards, implementing necessary access controls, encryption, and other security measures.
* Stakeholder Engagement: Collaborate with key stakeholders, including business leaders, IT teams, and end-users, to gather requirements and translate them into technical specifications.
* System Integration: Oversee the integration of Salesforce with other enterprise systems, ensuring data consistency, performance and coherence across platforms.
* Performance Optimization: Identify and implement performance optimization techniques to ensure high responsiveness and efficiency of Salesforce applications.
* System Upgrades and Patches: Manage and oversee system upgrades and patches, ensuring minimal downtime and adherence to best practices during deployment.
* Vendor Management: Work with third-party vendors and consultants to integrate and extend functionalities within the Salesforce ecosystem.
* Cloud and DevOps Practices: Implement and advocate for cloud and DevOps best practices.

Must Have:
* 5+ years of experience as a Solution Architect or in a similar role, with a focus on Salesforce Marketing Cloud.
* Strong expertise in Salesforce data modelling, architecture design, and system integration with cloud solutions.
* Expertise in integrating and leveraging AWS services for data storage, compute, and security.
* Excellent communication skills, capable of conveying complex technical concepts to both technical and non-technical stakeholders.
* Proven leadership skills and experience mentoring development teams.
* Fluent in English; knowledge of German and other CEE languages is an advantage.

Nice to Have:
* Experience with Marketing Cloud Personalization and Data Cloud.
* Background in the financial industry.
* Experience with event-driven architecture (eg, Apache Kafka or Pulsar).
* Salesforce certifications (eg, Salesforce System-, Technical-, Integration Architect) are highly preferred.
* Familiarity with agile methodologies and collaboration tools (JIRA, Confluence)

Michael Bailey International is acting as an Employment Business in relation to this vacancy.