Sr. Product Manager Tech, JP Consumer Innovation (JCI)

The Amazon Japan Consumer Innovation (JCI) organization is looking for a strategic and technically skilled Senior Product Manager - Technical to lead the development and expansion of Amazon Service Library (ASL), our enterprise solution for Growth Services in Retail organization. In this role, you will have end-to-end ownership of ASL's development, offering services as primitives that vendors can seamlessly combine and tailor to their specific needs. You will collaborate with growth services teams and technical partners across the organization to build a unified vendor experience (VX) on a shared technical foundation.

To be successful in this role, you need a unique blend of strategic, technical, and operational skills in building and launching enterprise platform solutions. You have experience defining the strategic vision for major platform features, establishing a roadmap, and successfully driving engineering teams to deliver that vision. You understand the architecture of service primitives and integration technologies (e.g., APIs, microservices, service discovery, contract automation). You can influence stakeholders on technical priorities and strategy through data-driven proposals and communicate ideas effectively to diverse audiences including leadership. You have excellent judgment in prioritizing vendor experience, business needs, and technical design to maximize impact.

Key job responsibilities

You will develop the product strategy and vision for ASL's key components, including the comprehensive resource center, vendor analytics capabilities, and contract automation systems. You will outline business requirements for a scalable solution and oversee implementation, launch, and post-launch performance. You will work closely with growth services teams to identify pain points and build solutions that drive engagement and conversion. As a Sr. PMT, you will operate with a high degree of autonomy in an ambiguous, complex environment, leading multiple workstreams from ideation through scaling.

About the team

• JCI is a centralized team that supports the JP retail business through Tech, Science and services. Our vision is to enable vendors to be successful on Amazon regardless of their size or lifecycle in a scalable and efficient way.
• Over five years, JCI has grown from 10 members to a team of over 200.
• JCI has the highest number of Sr. PMT in Japan, fostering an optimal learning environment for PMT.
• Products and services impacting all Product Family in JP.
• Engaging in fun events such as monthly team lunches, quarterly dinners, and informal weekly drinks.

BASIC QUALIFICATIONS

• 5+ years of experience in end-to-end development of large scale, complex, and globally scalable technical products for e-commerce. Strong understanding of software development lifecycle.
• Experience in designing and building scalable products in the e-commerce B2B space. Skilled at product strategy, roadmaps, and prioritization between Product and Technical teams.
• Strong experience in working with engineering teams in agile development, and project & program management.
• Ability to contribute to the technical design of a feature considering a product's performance, ability to scale, and its impact on the ability to innovate for customers in the future.
• Proficiency in cross-functional stakeholder management and highly effective communication with senior or strategic partners.
• Exceptional verbal and written communication skills. Possess excellent judgement and strong attention to detail, problem solving, and a data-driven analytical approach.

PREFERRED QUALIFICATIONS

• Experience in end-to-end development of paid services for e-commerce with successful track record of hitting adoption targets.
• 3+ years working with retail teams in Japan.
• Master's Degree in computer science, engineering, or a related discipline required, or work equivalent of successfully managing and shipping highly technical products.
• A solid grasp of the business side of technology and/or operations with an understanding and zeal for metrics and analysis to deliver on business objectives.
• Experience in Japan's B2B e-commerce industry, working with vendor, seller, and account management systems and automation.
• Experience in writing efficient database queries in a large-scale business environment.
• Experience working with and effectively influencing remote global product, program, and technical teams.
• Fluency in both Japanese and English at business level.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.