Store Manager - King's Road London

Over the years, Ysé has developed a strong conviction: that of "body to heart." Our philosophy: to love your body, no matter what it looks like. We now create lingerie, swimwear, and an intimate wardrobe for all women, for all bodies, whether to please others or oneself, just as we are. At Ysé, we believe in lingerie as free as women should be.

Our team is united by a passion for the product and the brand's gentle and caring mission toward women. We cover all areas, starting with creation. We also have a strong understanding and expertise in digital fields because we were born and grew online since 2012. A story of women, for women.

Since 2015, we have opened several stand-alone boutiques to enrich our customer experience with intimate and warm meeting spaces. Finally, we have all the support functions necessary for these omnichannel sales.

Our headquarters team works in the heart of Paris, and our boutiques are currently located in France, Brussels, and now London!

Job Description

Ysé's beautiful adventure grows every year, and we still have so many wonderful things to accomplish.

Ysé is now settling in London. We are looking for a Store Manager (full-time contract) to manage the opening of our new flagship on King's Road and conquer new clients!

We are seeking a cheerful, autonomous, highly organized individual who is especially attuned to Ysé's universe and values. With a taste for challenges, you will contribute to achieving the commercial objectives of our boutique.

As an ambassador for our brand, you will provide our clients with a unique experience through our trendy, chic, and refined collections.

Your main responsibilities will include:

1. Client Experience:

• Delivering a unique and personalized service experience: welcoming clients, listening to them, identifying their needs, and offering advice.
• Building loyalty among our local and international clientele.
• Enhancing the brand image and sharing its values.

Management:

• Recruiting, onboarding, and training new team members.
• Managing, motivating, and coaching your team with a focus on results and alignment with the brand's values.
• Ensuring thorough knowledge of the brand's products and services, its story, and its identity.
• Supporting your team's growth through training, evaluations, and coaching.

Commercial Management:

• Analyzing commercial performance indicators (average basket size, sales index, conversion rates).
• Conducting detailed analysis of products and collections (ensuring optimal stock management).
• Contributing to revenue growth while striving to meet objectives and foster customer loyalty.
• Driving omnichannel traffic and sales.
• Showcasing the brand's products by ensuring the boutique is well-maintained.
• Executing visual merchandising in compliance with guidelines and recommendations from the style office.
• Managing stock and product assortment to continuously satisfy our clientele.

Being part of the Ysé team means having the opportunity to grow, thrive, and develop your skills in a stimulating, creative, and supportive environment.

You will also benefit from:

• Special care provided by our HR and Office Management teams (welcome breakfasts, birthday celebrations, annual events, "inspiring mornings," and Retail-specific training).
• A wardrobe designed by our style office for client-facing roles.
• Discounts on our collections throughout the year.

Preferred Experience

We share more than just work, and we are looking for someone who will, above all, share our passion for doing things well and our dream of constantly improving to better surprise our subscribers and clients.

Passionate about management and sales, you have significant experience as a Store Manager. Dynamic and meticulous, you have an excellent sense of commerce and customer service. Organized, you know how to identify the priorities of your store and lead your team accordingly. You enjoy challenges, are results-oriented, and bring forward innovative ideas. You know how to energize and motivate your team. You are proficient in the Microsoft Office suite. You love the brand and the products it offers. Speaking French would be a huge plus.

Encouraging diversity in all its forms, Ysé is committed to promoting the employment of individuals with disabilities.

Last interview in Paris to meet the Ysé Team.