Support Engineer VB6

Wipro is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 220,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.

Wipro is urgently looking for Role - Support Engineer with Visual Basics. Location - Belgium - Brussels Language -French & Dutch is a plus Skill - Visual Basic, Net, SQL

Responsibilities:

• Proficient in language French or Dutch and good communication with the Business users
• Quickly understand the application knowledge and transition from the current team members and ramp-up shortly
• L2 and L3 Support for incidents, service request and enhancements with strong technical and functional expertise in the applications being supported
• RCA for technical issues, analyze and troubleshoot problems and come up with best possible remediation of problems
• Interact with customers on reported issues and manage customer expectations
• Communicate with other parts of the team and third-party suppliers to ensure business needs are met, for example (but not limited to) the triage and management of tickets and coordination of the upgrade of third-party software
• Identify operational improvements and report it to Support lead / regional tower lead
• Maintain CI/CD pipelines and automated deployment tools from a support perspective
• Support Engineers will also support testing activities by creating test data and executing test cases as required
• Technical skills required include, but are not limited to the following: Visual Basic

Equal Opportunity Statement

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, marital status, age, ethnic and national origin, sexual and political orientation and disability status, or any other characteristic protected by law.