Support Secretary - Cardiology
Posted 11 hours 26 minutes ago by NHS
To support the medical secretaries and nurses in providing an efficient and timely secretarial and administrative service.
Provide secretarial and clerical support to the consultant and medical staff as required.
Main duties of the job- Provide secretarial and clerical support to the consultant and medical staff as required.
- Monitor and inform medical secretary of stationary needs.
- Take appropriate action with regards to telephone calls from patients, GPs, and other agencies using initiative, some of which require analysis, and guidance from the medical secretaries, where needed.
- To trace notes to the patient's next appointment (within the Trust and outside Trusts) efficiently or to trace them back to Bush Park in the appropriate manner.
- To arrange for copies of clinic letters to be forwarded to Surgeries or departments in an orderly and efficient manner.
- Frequent requirement for concentration where the work pattern is not predictable i.e. when transcribing dictation and rearranging body of text, punctuation and grammar, especially with strongly accented dictation and to understand the context in order to do this.
- Maintain an efficient filing system for easy retrieval of documents.
- Required to cover the medical secretaries during annual leave/sickness and adapt to their workplace and individual differential layouts.
- To undertake typing in a timely manner.
We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence, and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. Please note that all communication will be electronic, please check your email account regularly. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on . We recognise that work-life balance is important for our colleagues and so we invite requests from applicants around less than full-time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Job responsibilities- Provide secretarial and clerical support to the consultant and medical staff as required.
- Monitor and inform medical secretary of stationary needs.
- Take appropriate action with regards to telephone calls from patients, GPs, and other agencies using initiative, some of which require analysis, and guidance from the medical secretaries, where needed.
- To trace notes to the patient's next appointment (within the Trust and outside Trusts) efficiently or to trace them back to Bush Park in the appropriate manner.
- To arrange for copies of clinic letters to be forwarded to Surgeries or departments in an orderly and efficient manner.
- Frequent requirement for concentration where the work pattern is not predictable i.e. when transcribing dictation and rearranging body of text, punctuation and grammar, especially with strongly accented dictation and to understand the context in order to do this.
- Maintain an efficient filing system for easy retrieval of documents.
- Required to cover the medical secretaries during annual leave/sickness and adapt to their workplace and individual differential layouts.
- To undertake typing in a timely manner.
- Proven ability to accurately touch type.
- Good oral, verbal, and written communication skills.
- Demonstrable clerical/administrative experience.
- Demonstrable experience in a trainee medical secretary role or support role.
- Typing to OCR 1 (or above) standard or equivalent demonstrable experience.
- GCSE's Grades A - C in English and Mathematics or equivalent demonstrable experience and proven knowledge.
- Typing to OCR 2 (or above) standard or equivalent demonstrable experience.
- Working towards a recognised medical secretary qualification.
- Good communication skills, written and verbal, with ability to demonstrate fluency, clarity, and effectiveness at all levels.
- Effective influencing skills: in general, and with senior health care professionals.
- Accuracy.
- Organisational skills.
- Ability to work well within a busy environment.
- Proactive, takes own initiative.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.