System Administrator BMC
Posted 2 days 20 hours ago by Trust In Soda
Contract
Not Specified
Other
Zürich, Zürich, Switzerland
Job Description
System Administrator - BMC Remedy ITSM | Near Bern, Hybrid Work
We are seeking a skilled professional to join our team near Bern, supporting and administering our BMC Remedy ITSM environment as we transition to BMC Helix.
Location: Bern
Rate: 70CHF/Hour
Length: 12month (extention likely)
Your Responsibilities:
We are seeking a skilled professional to join our team near Bern, supporting and administering our BMC Remedy ITSM environment as we transition to BMC Helix.
Location: Bern
Rate: 70CHF/Hour
Length: 12month (extention likely)
Your Responsibilities:
- Administer and support the existing BMC Remedy ITSM environment, ensuring a smooth migration to BMC Helix.
- Handle customer inquiries and provide 1st-level support.
- Analyze incidents and prepare detailed reports for 2nd-level support.
- Manage master data, including configurations and data imports.
- Monitor applications and Servers to ensure optimal performance.
- Proven experience in the administration and support of BMC Remedy ITSM or a similarly complex application environment.
- Strong technical understanding of both application and server-level operations.
- Quick learner with a proactive approach to acquiring new skills.
- Excellent German language skills (spoken and written) are essential.
- Willingness to work on-site near Bern, with the option of remote work