Technical Copywriter

For our client in the region of Brussels we are looking for a Technical Copywriter.

Service description:

• Manage simultaneous documentation of various products, including building and running the workflows where you engage with the engineering stakeholders across the product line organization to raise the bar on and publish their content
  
• Edit and deliver technically accurate documentation to help others successfully adopt our solutions
  
• Own the editorial bar for the entire documentation set, including the documentation architecture, editing and testing
  
• Continuously gather information from product owners, UX designers and engineers to produce best practices and react to the needs of developers
  

Job tasks:

As full member of our product teams, you will support them in:

• Develop, write, and maintain high-quality technical documentation, including user manuals, system documentation, installation guides, FAQs, and other support materials.
  
• Collaborate with engineering and product management to gather information and understand documentation needs.
  
• Edit and improve existing documentation by ensuring accuracy, clarity, consistency, and comprehensibility.
  
• Work closely with subject matter experts to create documentation that meets user needs and supports product goals.
  
• Use various authoring tools and software to produce documents in different formats (PDF, HTML, XML, etc.).
  
• Maintain a documentation repository and ensure it is up-to-date with the latest product releases and updates.
  
• Create visual aids, such as diagrams, charts, and screenshots, to enhance understanding of technical content.
  
• Review and provide feedback on documentation created by other team members to ensure quality standards.
  
• Stay updated on technological advancements and industry best practices in technical writing and incorporate them into documentation processes.
  

What you bring to the team

• At least 5 years of experience in content creation and copywriting within an enterprise, professional services organization, or similar practice.
  
• Experience in technical documentation creation for software products preferably APIs and/or SDKs preferably in the energy, banking, or telecom sector.
  
• Working knowledge of documentation tools and repositories to develop templates, manipulate output styles, tag and manage technical content.
  
• Experience working directly with engineers and other technical subject matter experts.
  
• Language: English mandatory (French, Dutch and/or German is a plus).
  
• Customer-oriented
  
• Fail-fast mindset
  
• Autonomous and resilient
  
• Pragmatic over dogmatic, doer over thinker
  
• Team-player with positive and constructive attitude
  
• Versatile, flexible and agile
  
• Technology driven continuously learning
  
• Able to present / communicate the designed solutions to business & technical audiences