Technical Software Specialist (6 Months)

Posted 1 day 10 hours ago by Rentokil Initial plc

Permanent
Not Specified
I.T. & Communications Jobs
West Midlands, Dudley, United Kingdom, DY1 1
Job Description

Support the Global Finance Teams with the Finance Software. Responsible for installations and upgrades, and support the implementation of our Bill to Cash Software. Support the enforcement of standardised processes across Finance teams and support the implementation of continuous improvements to the Bill to Cash Processes.

Responsibilities
  1. Installation and technical maintenance of the Bill to Cash Software (primarily Credit Control and Cash Allocation)
  2. Schedule and perform regular upgrades of the Bill to Cash Software
  3. Support the Bill to Cash Process by technically deploying, implementing, and migrating Bill to Cash Software globally following the standardised strategy
  4. Support other Financial Software used within the global Finance Teams (e.g. Dynamics NAV, Business Central, Alloc8, C-Series)
  5. Provide technical and functional training to the business (End users, Application Support Teams)
  6. Document technical process flows
  7. Deploy recommendations and improvements to the software and technical processes to achieve business and process improvements
  8. Provide ongoing support on incidents
  9. Support the local teams with changes to processes and system setups
  10. Ensure compatibility with other systems while maintaining integrity of the data and data transfers
  11. Support Major Incident Review (MIR) and Problem Management meetings and actively contribute sharing solutions
  12. Enforce "best practice sharing" across countries and regions
Main tasks
  1. Install, maintain, support, and upgrade the Bill to Cash Software
  2. Keep technical and support documents up to date
  3. Provide ongoing support for other Finance Software (e.g. Dynamics NAV, Business Central, Alloc8 and C-series)
  4. Help the setup and implement Bill to Cash Systems across the globe
  5. Support migrations to new platforms
  6. Implement new Bill to Cash solutions and functionalities
  7. Work with the local business teams to review the existing technical processes, identify gaps and provide technical solutions as appropriate.
  8. Liaising with other system owners and departments to ensure the end to end migrated data flows and software applications are functioning
  9. Support the Finance Strategy by actively participating in projects
  10. Document the process taken, include lessons learnt from each implementation or migration and use to improve future projects
  11. SQL reporting job setup
Requirements: Essential
  1. Technical knowledge of operating system, windows server, IIS (Internet Information Service), other technical tools (e.g. Powershell)
  2. Knowledge of Credit Management and Cash Allocation Software (preferably OnGuard)
  3. Knowledge of Active Directory and Citrix
  4. Willing to sometimes travel internationally
  5. Training skills
  6. Effective communicator written and verbal .
  7. Ready to support and develop members of the team.
  8. High integrity
  9. Good emphatic skills to understand the needs of the internal customer
  10. Proactive skill set to keep up with new technical trends
  11. Capable of working under pressure and managing a diverse workload.
  12. Experience of working within delivery teams for projects of varying sizes and timescales
  13. Understanding of data protection issues
  14. Problem-solving capabilities
Desirable
  1. Knowledge of Finance (especially Credit Management and Cash Allocation ) Processes
  2. Experience of Dynamic NAV and/or Business Central implementations
  3. Knowledge of SQL database and reporting
  4. Experience of working in a complex, multi-priority organisation.
  5. Knowledge of other finance business processes (e.g. Accountancy)
  6. Previous experience of finance related project management
Benefits:
  • Competitive salary
  • Hybrid working
  • Rentokil Initial Reward Scheme
  • 23 days holiday, plus 8 bank holidays
  • Employee Assistance Programme
  • Death in service benefit
  • Healthcare
  • Free parking

At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute.

We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to () if you need anything.

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