Temporary Team Leaders

At AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it's our people who make this happen.

Are you looking for a role where you can lead with integrity, helping those around you to achieve their targets and thus make sure exams are delivered?

If the thought of leading a team of seasonal workers, who help to ensure the smooth running of exams, sounds like an exciting opportunity - then this could be a great fit.

At AQA, our busy and dynamic Operational Departments manage a range of tasks from supporting our Examiners through the exam period to processing the exam papers as they are received and offering guidance during the summer Appeals process; all in order to ensure students get the right grade at the right time. To achieve this, we bring on hundreds of seasonal workers and we need a great set of leaders to guide them!

You'll play an important role by allocating work within your team, driving performance to meet KPIs and supporting us to deliver best in class customer service.

We're looking for people who can demonstrate:

1. Strong leadership skills
2. Ability to work as a member of a team and to use your own initiative
3. Excellent communication and customer skills (including verbal and written)
4. Ability to remain calm and focused whilst working to strict deadlines
5. Exceptional planning, organisation and administrative skills
6. Knowledge of MS Office and the ability to pick up new computer systems

We'll make sure you're equipped and trained in AQA process, so you'll become a core part of a diverse and supportive team; all working towards delivering exam results on time across the country.

Hourly rate: £14.88 p/h

Start dates: April (or early May)

End date: A selection in August (depending on workflow)

Hours: 35 hours a week; 7 hour shifts between 8am and 7pm. Weekend shifts will be shared amongst the team. There may also be opportunities for additional hours, depending on business need and availability.

Location: Some departments required full time office based work in our University of Manchester Campus Offices and others may offer Hybrid working options.

Interested?
Click "Apply" and select "Create Account" to set yourself up a Workday Applicant Account.

Applications are currently ongoing until we have had the required number of successful interviews; therefore we reserve the right to close this advert without prior warning. An early application is therefore encouraged. We aim to review all applications regularly and provide outcomes in a timely manner.

AQA is an independent charity that sets and marks over half of all GCSEs and A-levels in the UK every year. Our purpose is to advance education by helping students and teachers to realise their potential. As part of AQA, you'll very quickly appreciate the determination and unwavering passion to deliver this goal in everything we do. To help drive these ambitions, AQA invests in the development of its people by offering a range of professional development and learning opportunities leading to over 50% of our permanent roles being filled internally.

Reasonable Adjustments

If you have any requirements for reasonable adjustments in relation to the application, interview or the prospective job, please contact Faye Harrison (she/her) at or on . We are asking for this information to make the process as equitable as possible for each candidate.

Smart Working

We're operating a smart working model. This allows for our colleagues to work from two days a week in one of our offices across England.

Equality, diversity and inclusion

AQA is an equal opportunities employer and welcomes applications from all sections of the community regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique.

Conflict of Interest

Please note that due to the confidential nature of our work, we are unable to employ people for our temporary roles who are currently a candidate for Key Stage 4 and 5 public examinations.

Safeguarding

AQA is committed to the safeguarding of children and adults at risk. We're dedicated to reducing the risk of employing or contracting any person intent on abusing their position of trust, along with identifying and responding to any incident of alleged abuse from its employees or associates fairly and swiftly.