Tenancy Sustainment Assistant

Tenancy Sustainment Assistant - 18.5 hours per week (Temp/Perm)

We have an exciting opportunity to recruit a part-time Tenancy Sustainment Assistant, working 18.5 hours per week and flexibility on days. This is a temp to perm opportunity with hourly rates up to £16.50 per hour.
Your new role

• Frontline housing/tenancy management within a supported housing setting for vulnerable/complex needs clients including prison leavers, dual diagnosis mental health and veterans
  
• Managing own customer caseload - dealing with voids, lettings, rent & service charge arrears, anti-social behaviour and other tenancy breaches
  
• Ensuring properties are compliant with relevant legislation and effectively maintained - completing compliance checks i.e gas, legionella and relevant certification is received
  
• Completion and recording of weekly property inspections, facilitating access for contractors and maintaining a property inventory
  
• Collecting rent/service charges, managing any arrears appropriately
  
• Completing & reviewing individual risk assessments and support plans, assisting with benefit queries/applications and to source appropriate move on accommodation
  

What you'll need to succeed

• Experience of working within a supported housing setting and working with vulnerable customers with complex needs/backgrounds
  
• Experience of working with and an understanding of mental health
  
• Experience of completing risk assessments/support planning, assisting with tenancy sustainment and encouraging independent living
  
• Understanding of health & safety compliance within housing
  
• Enhanced DBS
  

What you'll get in return

• Weekly pay
  
• Part-time hours (18.5 per week)
  
• Flexibility over working days
  
• Temp to perm opportunity
  

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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