Tesco Shift Leader - Dungannon Superstore

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Job Reference: tesco/TP/405/927540/0

Number of Positions: 1

Contract Type: Temporary

Working Hours: 28 hours

Location: DUNGANNON

Closing Date: 13/02/2025

Job Category: Stores - Colleagues - Shift Leader

What's in it for you

There are a lot of reasons why Tesco is a great place to work. Here are just a few of them:

• There's bags of variety. As Shift Leader, no two days are the same, and with flexible hours and shift patterns, you can work the hours that suit your lifestyle.
• We take your development seriously, so this is a great place to get on in your career. You'll have ongoing learning opportunities, and access to award-winning training.
• It's an inclusive place where everyone's welcome. We celebrate the individuality of our colleagues.
• Your voice matters, and we'll always welcome and listen to your ideas and opinions.
• We put your wellbeing first, and support is always available if you need it.
• Our colleagues are truly great people, so you can be confident that wherever you work in Tesco, you'll be in good company.

About the role

As a Shift Leader, you'll:

• Work in a fast-paced retail environment, with bags of variety.
• Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations.
• Be there for customers, listening to them and helping to make sure they leave the store with what they came for.
• Look for ways to improve service, including coaching your colleagues and giving feedback to the team.
• Guide and support your colleagues in-store, ensuring it stays a safe place to work and shop.
• Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store.
• Lead from the front, and set a great example for your colleagues in everything you do.

You will be responsible for

• Coordinating the store team to deliver an easy, fuss-free shopping experience for customers.
• Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks.
• Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone's safety.
• Being the go-to person for colleagues in the absence of a manager for day-to-day queries.
• Making sure the store is always clean, tidy, and well-presented.
• Supporting managers to coordinate seasonal, community and charity events.
• Providing great customer service, by listening to our customers and putting them first in everything you do.

You will need

• To be a great role model, by always giving thoughtful customer service that ensures every customer's needs are met.
• To build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere.
• To be a clear communicator, comfortable with using a variety of methods to keep your team well-informed.
• To be comfortable taking the lead, and overseeing the store in the absence of your Manager.
• To be a good decision maker, who's flexible in the way you think, and comfortable handling change.
• To be motivating, so you can inspire your team to deliver beyond expectations.
• To be curious, and always on the lookout for ideas and opportunities to serve our customers better.

About us

Our vision at Tesco is to become every customer's favourite way to shop. Our core purpose is 'Serving our customers, communities and planet a little better every day'. We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working.

Please note that you need to be 18 or over to apply for this role.