Transaction Monitoring Analyst

At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We empower partners such as Ant Group, PayPal and Stripe to access new markets, connect with more customers, and accelerate their growth.

Our strength lies in our diverse global team with 50+ nationalities and 10+ international locations- all united around one goal - to deliver the best possible products and services to our partners and customers. While our company mission is to keep innovating global commerce, our internal mission is to and .

The Purpose:

PPRO is growing rapidly, and we are on the lookout for a Transaction Monitoring and Fraud Analyst in London to support in the daily Financial Crime Operations team tasks such as chargebacks, bank recalls and primarily transaction monitoring. You will be a point of contact for banks and payment providers for incidents around risk, fraud and chargebacks and you will be working closely together with our Compliance team as well ensuring continued compliance to AML regulations.

At PPRO, we empower each other to be bold, creative and take responsibility for our actions, while always raising the bar. Therefore, a successful Transaction Monitoring and Fraud Analyst will also be one who thrives in this work environment. If you think you fit the bill, we'd like to hear from you!

What will be your main mission?

1. Analyse cases alerts, review risk factors and compile reports that propose a conclusion and plan of action for remediating risks.
2. Monitor business systems and transactions, identify and report violations of risk limits, and when required, draft and submit Suspicious Activity Reports.
3. Analyse findings and assist in implementing recommended measures.
4. Act as point of contact for risk queries and concerns from banks, scheme providers and authorities.
5. Propose new techniques and technologies for risk analysis and management and participate in process improvement.
6. Experience in operating in a performance driven environment.
7. Reporting to the Team Lead and assisting in developing and maintaining automated and stream-lined processes that are consistent with PPRO policies and strategy.
8. Work on special projects and assignments as necessary.

Who are you?

1. Bachelor's degree in Finance, Business, Law, or a related field, or equivalent work experience.
2. 2+ years of fraud / transaction monitoring experience within financial services, payment services, or banking.
3. Understanding of both UK and EU AML/CTF regulations, KYC principles, and risk assessment frameworks.
4. Detail-oriented with demonstrated analytical, numerical and critical thinking skills.
5. Commercial awareness and ability to understand broader business issues.
6. Proficiency in using compliance and risk management tools.
7. Excellent verbal and written communication skills, with the ability to present findings clearly and concisely.
8. Ability to work independently and as part of a team, with strong organisational skills and the ability to manage multiple priorities in a fast-paced environment.

What's in it for you?

1. Hybrid working: We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 28-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year.
2. Insurance: Because better safe than sorry - we want our employees to benefit from various insurances including a medical insurance (BUPA health care plan) and a 5% matching pension plan through Now Pensions.
3. Enhance Family Leave: We understand the importance of family - that's why we offer enhanced family leave to support you during key life moments.
4. Gym membership: PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet.
5. Professional and personal development: We provide leadership cafes, on-the-job training, and access to LinkedIn learning to help you gain knowledge beyond your role.
6. Mental Health Platform: We've teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more.
7. Our HQ office: on Procter Street, is a short walk from Holborn, Farringdon and Covent Garden so if you're a foodie there's plenty nearby. The office is befitting a tech business and is set up for cross team collaboration.

Our Principles:

1. We get things done: We are courageous; we take ownership, make decisions and get things done.
2. We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intent.
3. We put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do.
4. We make things better: We boldly explore new ideas and have an unwavering commitment to continuous improvement.
5. We work as a team: We collaborate closely and value team success over individual achievement.