Vehicle Evaluation Manager

Working in Manufacturing at JLR, you'll be the hands-on expert who brings innovation to life. You'll collaborate with a team of expert technicians and problem-solvers and use cutting-edge tools, facilities, and processes engineered together to build era-defining vehicles that people across the world know and love. Your expertise will directly impact the shaping of modern luxury. Together, let's create the exceptional.

WHAT TO EXPECT

At JLR we aim to place our customers' satisfaction at the centre of everything we do, delivering World Class Quality. Our people at JLR and our suppliers must work with a culture of quality in order to deliver this commitment to our customers. The Plant Quality Team are responsible for the co-ordination of all Plant Quality functions interfacing into the Manufacturing, Supply Chain, Launch and Engineering teams.

The Vehicle Evaluation Role is an essential role for the overall success of the Solihull product. In addition to providing inspirational leadership and excellent management for a team of engineers, supervisors, and associates, the VEM must have a deep understanding of the primary internal & external quality metrics and be able to communicate these to all levels across the plant/business, but also to drive relentlessly quality issue resolution in a collaborative and highly impactful way.

Key Accountabilities and Responsibilities

1. Represent the voice of the customer and markets to promote accelerated internal improvement to achieve total alignment between external and plant internal indicators. Specifically, map external quality data to internal quality measures to ensure that customer protection is in place for warranty issues.
2. Champion Quality Proven Standardized Practices within the department and the plant. Ensure the department is operating to standardized inspection.
3. Chair required quality reviews at any business level and issue relevant meeting minutes. Coordinate agenda setting based off internal and external focus points and ensure response in place from plant technology owners.
4. Promote and coach the level of problem-solving activity in all technologies contributing to Solihull product quality.
5. Assure full compliance to IPS, MQOS and LQOS requirements for quality and champion lessons learnt and hard to fix into forward model planning.

WHAT YOU'LL NEED

1. Detailed, relevant knowledge and extensive experience of manufacturing processes.
2. Strong technical background with knowledge of product engineering.
3. Experience of leading issue resolution both individually and contributing/leading a cross-functional team.
4. Expert knowledge of problem-solving and quality tools (e.g. six sigma green belt) together with a structured, logical and objective-based approach to all aspects of their role.
5. Experience leading teams and delivering output to high standards.
6. Successful candidate will have experience in communication and feedback to a range of internal and external stakeholders with strong presentation skills.

We work hard to nurture a culture that is inclusive and welcoming to all. We understand candidates may require reasonable adjustments during the recruitment process. Please discuss these with your recruiter so we can accommodate your needs.

Applicants from all backgrounds are welcome. If you're unsure that you meet the full criteria of a role - but you're interested in where it could take you - we still encourage you to apply. We believe in people's ability to grow and develop within their role - it's what makes living the exceptional with soul possible.

JLR is committed to equal opportunity for all.

At JLR we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to work, and reach their full potential.