Vendor Management Associate

Vendor Management Associate

Location: UK, (Remote)
Length: 12 months
Rate: From £30.00 p/h (Inside IR35)
Hours: 40 hours per week

Overview:
The main function of a vendor management associate is to coordinate and manage vendor users on our clients proprietary localization tools and to maintain approved vendor resource databases.

Job Responsibilities:

• Ensure all external resources are appropriately provisioned on internal systems in compliance with company policy
• Own communication with a diverse network of localization vendor companies
• Create and execute vendor test, probation, and localization schedules
• Review, prioritize, and track progress of issues that affect localization vendor operations and efficiencies
• Working with vendors to ensure all assignments are understood, timelines are followed, and deliveries are completed correctly and on time
• Analyse vendor workflow issues and provide optimal solutions
• Support cross-functional teams and stakeholders (Program Management, Language Management, Engineering, etc.) to ensure localization requirements are implemented and localization process is well understood
• Work with tooling teams to define Vendor Platform designs and automation
• Improve and optimize internal and external processes and workflows

Skills:

• Organization and planning skills
• Prioritization and problem-solving skills
• Experience with database management
• Good verbal and written communication skills
• Ability to work under pressure and to manage multiple projects simultaneously in a fast-paced environment

Top 3 must-have skills:

• Evidence of strong communication skills - managing vendor or client stakeholders
• Data tooling experience - Excell, google sheets
• Experience leading a project to success

Typical day in the role:

• Different queries from vendors - comms to vendors daily
• Supporting the biggest vendor, who is the most important - RWS
• The total linguist pool is around 4000 linguists they CW is managing, tooling, and troubleshooting
• Partnering with the vendor and monitoring performance
• Joining weekly calls with the vendor and varies initiatives they are involved in
  

Education/Experience:
Bachelor's degree in a relevant field or equivalent experience