VSAT Field Service Representative - Americas
Posted 5 days 8 hours ago by Global Satcoms
The VSAT Field Service Representative ( Consultant Or Call-out Engineer) is responsible for providing onsite technical support to our projects via the installations, repair, and maintenance of terrestrial systems and satellite earth stations/VSAT/ESV terminals in both fixed and stabilized environments at our customer locations operating in the countires around the region.
Tasks- Installation, configuration, testing, and troubleshooting communication equipment including satellite modems, transceivers, BUC's, LNB's, Fixed and Stabilised antennas (SeaTel, Kingsat, Sailor, KNS, KVH, Orbit, Intellian), and out-of-band management.
- Interpret technical drawings, service orders, circuit diagrams, part lists, and schematics to effectively understand and troubleshoot customer issues.
- Understand/Manipulate test equipment and tools required to diagnose VSAT systems including but not limited to; spectrum analyzers, multimeters, data testers, hand tools, etc.
- Complete detailed written corrective maintenance, site survey, and preventative maintenance reports that are clear and grammatically correct in English upon completion of service activity.
- Troubleshoot RF and IP components of maritime VSAT/ESV systems using specialized software and test equipment.
- Interpret troubleshooting results and determine the best course of action to restore operability in the least time possible and most cost-effective manner.
- Analyze the results of corrective actions to ensure systems, components and services are working satisfactorily.
- Maintain the proper up-to-date documents in order to travel on short notice.
- Meet all HSE requirements and certifications to perform job duties.
- Other duties as assigned.
- Possess all required certifications for Offshore traveling as needed.
- Experience working on VSAT platforms, iDirect, Comtech, Newtec etc.
- Experience installing and troubleshooting both fixed and maritime VSAT/ESV systems (knowledge of Cobham and Intellian products preferred).
- The English language is required, and any other local languages are plus.
- Have access to a Spectrum Analyser and Test Equipment as needed.
Remote and flexible working Days ( Call Out)
Have access to the Global Satcoms Academy
Very good pay ( Task based and Daily rate)
Join Global Satcoms and be part of a team delivering top-tier maritime connectivity solutions worldwide. If you're an experienced Maritime VSAT Field Engineer looking for a flexible, remote opportunity, we'd love to hear from you!
Apply now via LinkedIn or through our company website.