Workplace Experience Manager, Employee Experience
Posted 25 days 11 hours ago by Vinted group.
Paris, France
People
Vinted Group
Vinted Marketplace is the largest online international C2C marketplace in Europe dedicated to second-hand fashion, with millions of registered members spanning 20+ markets in Europe and North America. With a mission to make second-hand the first choice worldwide, Vinted enables people to sell and buy second-hand clothes and lifestyle items from each other, helping give those items a second or even third life.
Vinted Go launched in 2022, with a focus on developing products and solutions for more seamless shipping and delivery across Europe. Vinted Go has connected more than 40 carriers and more than 200,000 PUDO points across Europe to support the delivery of millions of parcels per year.
The Vinted Group, composed of Vinted Marketplace and Vinted Go, is headquartered in Vilnius, with workplaces in Germany, Lithuania, France, the United Kingdom, the Netherlands and over 2,000 employees. It is backed by six leading venture capital firms: Accel, Burda Principal Investments, EQT Growth, Insight Partners, Lightspeed Venture Partners, and Sprints Capital.
Information about the positionThe Workplace Experience Team is dedicated to creating diverse and flexible work environments across Vinted offices, warehouses, and verification centres. Our mission is to empower employees to choose the most suitable working approach tailored to their needs - whether that's working from physical office spaces, enjoying amenities like office cafeterias and lounges, or utilising remote workplaces at home or coworking spaces in various locations. We actively support hybrid working models by integrating essential tools and infrastructure to foster productivity and connection.
As a Workplace Experience Manager, you will oversee day-to-day operations and facilities management for our warehouses across multiple locations in France, as well as a small office. In this role, you will work closely with other members of the Workplace Experience Team to ensure Vinted's facilities and operational standards are consistently applied. You will also collaborate with VintedGo stakeholders and warehouse management teams to understand the specific needs of each location, implement necessary changes, and drive continuous improvement initiatives.
In this position, you'll- Fully manage day-to-day facilities operations, ensuring cleanliness and maintaining adequate supplies (e.g., snacks, office supplies, etc.).
- Oversee warehouse and workplace operations, addressing location-specific challenges as they arise.
- Manage vendor relationships, including negotiating contracts, fostering partnerships, and driving continuous improvements.
- Collaborate closely with internal teams, including Operations, People, Finance, Legal, IT and others.
- Plan and oversee yearly budgets, monitor spending, and make operational decisions.
- Organise inclusive and engaging events that strengthen workplace culture.
- Contribute to Workplace Experience projects by gathering and analysing data to enhance the employee experience.
- Support the opening of new locations by coordinating setup and ensuring smooth operations.
- Onboard new employees, communicate updates across locations and collect employee feedback.
- Be ready for frequent travel across France (and potentially beyond) as part of the role.
- Is fluent in both French and English (mandatory).
- Has prior experience in workplace management, facilities management, or employee experience, preferably in warehouse environments.
- Possesses strong skills in budget planning, event organisation, and vendor management.
- Is proactive, highly independent, and detail-oriented, with exceptional time management and communication abilities.
- Demonstrates adaptability with a positive mindset.
- (Optional but preferred) Holds a valid driver's license and has access to a car.
- Availability to travel between VintedGo's warehouse locations.
Individual Learning Budget
We invest in your professional growth! As part of our commitment to continuous learning, we offer an annual learning budget to support your personal and career development through courses, certifications, workshops and more.
The Vinted Group is committed to building an inclusive workplace where people from all walks of life feel a sense of belonging. We welcome applications from people of all backgrounds, identities and life experiences. At Vinted, all applicants are treated fairly without regard to their race, age, religion or belief, sex, national origin, citizenship, gender identity, sexual orientation, disability, or any other protected characteristic.