19 Mar 2025 DESKSUPPLONTW0325 Desktop Support Engineer Up to £350 per day London

We are currently seeking a Desktop Support Engineer to join a prestigious investment bank on a contract basis for a minimum of 6 months. This role is inside IR35 and offers up to £350 per day. You will be working in a high-paced, financial services environment, providing technical support within a Windows-based infrastructure with Dynatrace monitoring tools.

Key Responsibilities

• Provide 2nd and 3rd line support to users in a financial services environment.
• Troubleshoot and resolve issues within a Windows infrastructure, ensuring minimal downtime.
• Support and optimize Dynatrace monitoring tools for system performance.
• Work closely with internal teams to escalate and resolve complex technical issues.
• Provide excellent customer service in a fast-paced, high-pressure banking environment.
• Maintain and update documentation for IT systems and processes.

Key Requirements

• Proven experience as a Desktop Support Engineer within a financial services or banking environment.
• Strong expertise in Windows OS, Active Directory, and Group Policy.
• Hands-on experience with Dynatrace monitoring tools.
• Knowledge of virtualization technologies (VMware, Citrix).
• Experience with SCCM for software deployment and patching.
• Ability to troubleshoot networking issues (DNS, DHCP, TCP/IP).
• Excellent communication and stakeholder management skills.

Location: London (Hybrid - Onsite Requirements Apply)

Rate: Up to £350 per day

Duration: Minimum 6 months (likely extension)

IR35 Status: Inside IR35

Apply now!