Account Technician

Howden is a collective - a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.

The Role

As an Insurance Account Technician, you will play a key role in supporting our broking team within our Financial Lines division within Howden Insurance Brokers Limited. While no prior insurance experience is required, this is a fantastic opportunity for you to start your career in the industry.

You will assist with essential technical and administrative tasks that ensure smooth operations, supporting brokers in their client relationships and strategic goals. Over time, you'll develop your expertise in the insurance sector and become proficient in managing documentation, data entry, and compliance with company policies.

This position offers the chance to gain valuable skills in a dynamic and supportive environment, helping you to build a foundation for a successful career in insurance.

This role is part-time and is offered as a 12-month fixed-term contract.

What you'll do

1. Work closely with team members to help set and prioritise objectives, ensuring you meet both individual and team goals.

2. Contribute to the completion of assigned tasks and projects, ensuring they are delivered on time and with attention to detail.

3. Assist with preparing client and broking documentation, ensuring accuracy and compliance.

4. Process slips, quotes, and endorsements efficiently, maintaining high standards.

5. Perform technical duties such as data entry, credit control, and tracking subjectivities.

6. Keep up to date with relevant regulations and legal changes to ensure compliance in all tasks.

7. Maintain accurate and up-to-date records on company systems.

8. Respond promptly to urgent issues, providing effective solutions.

9. Support colleagues by sharing information and encouraging a team-oriented environment.

10. Handle client renewals and mid-term adjustments as needed, ensuring quality service.

11. Engage in technical training to build your knowledge and expertise within the business lines you are assigned to.

Who we're looking for

1. Strong IT skills, including proficiency with Microsoft Word, Excel, and PowerPoint.

2. Awareness of Xchanging systems is an advantage, but not essential.

3. A willingness to learn and develop technical knowledge as required by industry regulations.

4. Attention to detail and the ability to produce accurate, well-documented work.

5. A team player with good communication skills and the ability to collaborate with others.

6. Strong organisational skills and the ability to manage time effectively.

7. Excellent verbal and written communication skills, with the ability to engage with colleagues and stakeholders.

8. GCSE's (or equivalent) including English and Maths essential.

9. A level Grade A-C (or equivalent).

A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us:

1. Our successes have all come from someone brave enough to try something new.

2. We support each other in the small everyday moments and the bigger challenges.

3. We are determined to make a positive difference at work and beyond.

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working .

If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.