Administration Manager

Cardiff and Vale University Health Board

The All Wales Medical Genomics Service are looking for an enthusiastic Administration Manager keen to make a difference within the Directorate Management Team.

We are looking for a proactive, flexible and adaptable individual who can work autonomously in a fast-paced environment. The role will involve working flexibly for 37.5 hours per week. The post is full time on a permanent contract.

The role is based at Canolfan Iechyd Genomig Cymru / Wales Genomic Health Centre in Cardiff.

We are looking for someone interested in taking responsibility for the delivery, development and management of the administration team within the service; optimising and streamlining operations to maximise productivity and ensure teams are operating in line with internal procedures and our Integrated Medium-Term Plans (IMTP). To achieve this, the post holder will work closely with colleagues in clinical, laboratory and directorate management teams.

The post holder will also support the Directorate Management Team in performing designated activities and tasks that contribute to overall service objectives.

This post is fixed term for 12 months to meet the needs of the service.

Main duties of the job

The post holder will be required to manage administrative functions within the service including the line management of administrative staff. This includes, but is not limited to, performance management and the facilitation of data-driven decision-making to motivate employees to deliver a safe, effective and efficient service for all patients.

The successful post holder will be expected to identify, initiate and implement service improvements across administrative and directorate management functions that contribute towards established objectives. The post holder must demonstrate the ability and experience to work within a multi-disciplinary team, delivering and maintaining high standards of work at all times, whilst achieving an excellent level of stakeholder satisfaction.

The successful post holder will be expected to assist the Directorate Management Team in initiating and progressing measures towards effective communication across the service, improving engagement whilst also helping to facilitate wider operations.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification Qualifications and Knowledge

• Educated to degree level with or relevant experience
• Evidence of recent management skills development
• NVQ Level 3 in Business Administration

Experience

• Knowledge of Microsoft Office
• Previous experience of a busy administrative environment
• Experience of working with sensitive clinical information and following confidentiality rules and policies
• Experience of HR processes and recruitment
• Experience of managing difficult situations
• Experience of budget management

Skills and Attributes

• Excellent communication, interpersonal, and organisational skills including the ability to support distressed or emotional staff members
• Ability to encompass the role of Manager of Administration Team using independent judgement and analytical skills and have an in-depth understanding of the procedures and practices (staff attendance, supervision, PADR)
• Ability to work under pressure and to tight deadlines.

Personal Qualities

• Flexible approach to the needs of service.
• Ability to work in a team
• Ability to communicate Welsh

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.