Application Engineer

Location: Kingswinford (Covering North East)

ABOUT THE ROLE -

Meet ERIKS' commitment to "Make Industry work Better" for our Strategic and Key Contract customers through collaborative improvement activities delivering improved performance, production yield, reliability, standardisation or reduced total cost of ownership and risk.

Undertake site visits to Strategic & Key Contract MRO customers, engage with their Engineering community, and identify production problems that we can practicably solve.

Promote the correct specification of standard engineered products and configured assemblies from our trusted brands into our MRO customer applications.

Develop fully costed solutions, and prepare or present technical proposals that detail features and benefits, for submission in conjunction with the quotation that is generated via our sales channels.

Deliver engineering solutions for customers with contractual "Technical Benefits Saving" commitments.

Project sign-on and sign-off, to capture the delivered value must be completed in collaboration with the Value Delivery Team.

Assist PBU Product Managers in the delivery of technical training to customers and colleagues, commercial strategy development and joint A-Brand customer visits.

Provide 3rd line, technical customer support for:

1. Technical response to product failure, quality concerns, warranty claims
2. Compliant sourcing

Working Hours:

Mon - Fri: 8.30am - 5.00pm

Working Hours: 40

ABOUT YOU -

Commercial acumen - Strong understanding of the MRO market & the areas of opportunity for profitable growth for each of the business models supported via our Operations function.

Strong understanding of service metrics & continuous improvement.

Insight into & experience of Solution Selling & Engineering Maintenance management.

Understanding of the ERIKS organisation and our supply chain role & processes.

Understanding of our customers' business and their operating challenges (where ERIKS can help).

Excellent written and verbal communication skills (English).

Your offer:

And if that wasn't enough to pique your interest, we also offer a very competitive salary and a range of benefits including:

• Ability to purchase an additional 5 days holiday subject to scheme rules
• Contributory Pension Scheme
• Cycle to Work Scheme
• Life Assurance
• Up to 1 day's paid leave to concentrate on your wellbeing
• A full integrated Employee Assistance Programme including a 24/7 helpline for emotional and practical support, as well as financial and legal support
• Unlimited mental health support from qualified mental healthcare professionals
• 24/7, unlimited remote GP appointments - so you can get fast access to a doctor at a time convenient to you
• Six 1-2-1 nutritional video consultations per year
• Six 1-2-1 digitally delivered personal training sessions per year
• 360 Wellbeing Score - take just four short assessments to get your score and unlock six 1-2-1 lifestyle coaching sessions per year
• Physiotherapy - eight sessions a year shared between you and your partner
• Medical second opinions
• Savings and discounts for savings on weekly costs
• On-demand wellness content, plus our Wellbeing Calendar, which is packed with podcasts, articles, webinars and more to help manage your wellbeing
• Company Sick Pay from day 1
• Group Income Protection - after a period of sickness absence
• Long service recognition
• Free unlimited access to LinkedIn Learning
• Free ERIKS Branded workwear
• Free Eye tests

ERIKS are an equal opportunities employer.

About us:

We're ERIKS - a leading Specialised Industrial Service Provider, making remarkable a reality every single day.

We offer a wide range of innovative and high-quality industrial service solutions with the overall mission to make "industry work better". You might just see O-rings and valves, but to us, they help power the world.

We know our hard-working people are the backbone of our mission, providing our customers with specialist knowledge and hands-on service.

This is where you come in!

Why ERIKS?

With 170 sites across the UK and Ireland, a supportive environment is never far away.

And, even though we're proud to be part of the manufacturing industry, our opportunities extend far beyond warehouse jobs. You might be a fitter in Cork, a workshop engineer in Aberdeen, or a customer operations manager in Hull - wherever you are, your specialism is our strength. Collectively, we all have incredible expertise, and we know it takes dedication and hard work to get there.

At ERIKS, we're committed to building a community - it's the people you work with, it's the support you receive from your manager, it's the technical specialism that is at the core of everything we do.

What are you waiting for? We can't do it without you!

At ERIKS, everything we do equates, on some level, to something remarkable.

Our work is bursting from the frame. And the driving force behind our solutions? Our people.

From helping companies cut their CO2 emissions, to keeping global food manufacturers moving at pace, our people are proud to partner with our customers to make a real difference.

It's the inner workings of making industry work better. You might see just valves or O-rings but to us, they're so much more than that. We turn them into solutions that help our customers power the world. Whatever your role here, you play an important part in making exceptional things happen every day by bringing your hard work, commitment, and accountability.

If you're passionate about solving complex customer challenges, then ERIKS is the right place for you.

Because here, everyone has the chance to make remarkable a reality.