Assistant Manager

Reports to: General Manager

At Paris Baguette, we serve up graciousness and are happy to put the needs of others first. We are attentive and accommodating to our guests and to each other. We mix in a little love, comfort and compassion into our work every step of the way. We work diligently with a dedication to quality at our core, taking ownership of our actions and decisions. We hold ourselves accountable to our word. We face challenges head on, and when the bar is set high, we have the conviction to clear it with confidence. We pour our heart into everything we do.

If you are someone who has heart, wants to spread joy and is ready to rise to the occasion, we are looking for you to join our growing team!

WHAT WE ARE HUNGRY FOR

As the Assistant General Manager you will support the General Manager and help administer training. You will assist with HR functions of the stores by helping with hiring, preparing new hire packets, and contributing to maintaining excellent service and product quality.

KNOWLEDGE AND RESPONSIBILITIES

• Support in developing store operation plans.
• Assist in new product launches, promotions, and seasonal events.
• Order merchandise and ingredients.
• Conduct weekly inventory counts.
• Collect feedback to identify local community and customer needs.
• Learn and understand all company policies and provide suitable advice to employees.
• Support manager in delivering company-wide communications to all employees.
• Utilize reports for measuring store revenue and operating performance.

Support Store Operation

• Manage POS and credit card systems during operating hours.
• Main contact for catering and special orders.
• Conduct daily inventory counts.
• Assist in managing deliveries and inventory.
• Support simple repairs in the store.
• Act as a substitute for the Manager.
• Regularly inspect the store to ensure standards are maintained.

Employee Management

• Train employees to provide excellent customer service and coach them positively.
• Delegate job responsibilities.
• Create employee work schedules for final review by the General Manager.
• Issue refunds for customers.
• Report initial claim issues to the appropriate department.
• Monitor and report on any incidents that occur.
• Ensure compliance with quality control and health inspection standards.

WHAT YOU NEED TO HAVE

• Minimum High School Diploma/GED or Some College.
• 2-4 years of food handling experience.
• Detail-oriented with excellent organizational and communication skills.
• Able to lift up to 50 lbs.
• Strong time management and prioritization skills.
• Proficient in Point of Sale systems and cash handling.
• Flexible and adaptive management style with a successful record of managing operations.
• Passion for people and a dynamic leadership style.
• Exceptional organizational skills with the ability to balance priorities in a fast-paced environment.
• Ability to provide constructive feedback and recognition.
• High emotional intelligence and ability to manage diverse teams.
• Team player who fosters a collaborative environment.
• Brand Ambassador with a commitment to Paris Baguette's values.

SWEET BENEFITS

• Work-life balance - 40-hour contract and no late shifts.
• Competitive compensation.
• Free meals during your shift.
• Free cake for your birthday.
• Increased holiday entitlement with longevity (Terms & conditions apply).