Assistant Manager

Benefits of being a Guest Service Representative at Fazenda:

• 35 hour contract - with all hours worked above this paid at the hourly rate
• Enhanced maternity and paternity pay up to 9 months full pay
• Christmas Day and New Year's Day closures to guarantee time off with your loved ones
• 50% brand discount on both food and drink
• Free meals during breaks
• Complimentary meal for two to celebrate your work anniversary each year you're working with us
• Employee assistance programme
• A supportive and inclusive leadership team
• Opportunities to develop and progress

The advertised wage is inclusive of an hourly rate of £14.50 per hour plus anticipated tronc of approximately £8.36 per hour.

We are looking for an engaging and passionate hospitality professional to join our team as a Guest Service Representative! You will bring out the best in team members by harnessing and developing individual talent and lead the team to consistently perform to a high level and deliver an exceptional experience for our guests.

We believe that it is our people that make the difference and help us stand out as being the best. If you are passionate, warm and genuine, we want to hear from you. You will need to be a strong communicator, a team player, have the willingness to learn, show great initiative and share our values of providing the highest quality of service and products to all our guests.

More about the role of Guest Service Representative

The role of the Guest Service Representative is to effectively manage the day-to-day running of the restaurant, ensuring exceptional levels of guest care are consistently delivered.

You will work hands-on alongside the team, focusing on delivering an exceptional guest experience and maintaining high operational standards. While you may assist with some management tasks, your primary responsibility will be to lead by example on the restaurant floor, ensuring seamless service and addressing any immediate operational needs.

About Us

At Fazenda, we are proud to offer an authentic Churrasco Experience, from the Pampas of Southern Brazil to the UK. Offering continuous table-side service of the finest grilled meats, our mission is to elevate rodizio dining to unparalleled heights.