Associate Health Consultant (13 mth FTC)

Who are Benefex?

We are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the UK. We believe no one comes to work to do a bad job or be actively disengaged, and that technology is instrumental in providing an exceptional employee experience. We are striving to create seamless but tangible interactions between employers and employees, making work a rewarding place for every single one of us. To help us on our quest to be the best, we need brilliant people on board and that's where you come in.

Why should you apply?

• Progression: This is the perfect opportunity to further a career in broking consultancy.
• Expertise: Become an expert in Group Health products and become IF7 certified.
• Team: Join a high performing team who will support you and your career growth.
• Top 10 Employer, Sunday Times Best Places to Work Awards
• Work for a profitable, fast-growing market leader in the online reward and benefits space.

Role Overview

We have an exciting opportunity for an Associate Consultant to join our wonderful Corporate Benefits team on a temporary 13 month contract for maternity cover. This is an ideal internal progression step for those wanting to take the next step into broking consultancy.

As an Associate Health Consultant you will provide consultancy services on Health Benefits to a portfolio of mid to high value customers who will predominantly be based on our online flexible benefits platform - OneHub. This will involve managing, retaining, and growing corporate customers that span multiple service lines within Healthcare, such as PMI, Dental, Cashplan, EAPs and Health Assessments.

Responsibilities

• Contributing to profitable revenue growth across multiple services and the achievement of the Corporate Benefits' team strategy, plans and targets.
• Building detailed knowledge of each customer account, their health & wellbeing strategy/approach and decision makers to fully understand their aims, objectives and ambitions.
• Securing broking meetings, coordinating relevant product and service experts and stakeholders as required. Compiling and leading high quality presentations and negotiations.
• Expanding the level of business within existing services and expanding the number of services per customer (cross sell).
• Ensuring timely delivery of agreed services to the client in line with the Benefex project plan. This will involve working closely with Benefex Client Service Directors and Strategic Consultancy team members to deliver terms as required by the business. This may involve weekly project calls and attending and presenting at quarterly client meetings.

What are we looking for?

• Proven successful track record of Health benefits administration and/or consulting to customers.
• Technical proficiency:
  • Good knowledge of how Group Health products (PMI, Dental, Cashplan, EAPs and Health Assessments).
  • Ideally IF7 qualified, or willing to work towards the qualification.
  • Understanding of FCA procedures and requirements.
• Able to recognise and ensure delivery of customer service excellence.
• Excellent customer relationship building and stakeholder management skills with the ability to build a network of contacts, both internally and externally.
• A willingness to learn the art of influencing and to develop negotiation skills.
• Ability to work cross functionally across diverse teams, facilitating collaborative working to ensure delivery for customers.
• Effective communication skills, both verbal and written.

Even if you don't meet all of the requirements for this role, we encourage you to apply! We are looking for talented and passionate individuals who are eager to learn and grow.

Our interview process

Benefex understands the need to have a fast and efficient process, the below will all be completed in the shortest time possible:

1. Initial informal call with the Talent team.
2. Online tests in numeracy and logical reasoning.
3. Interview with the hiring manager and a member of the team.
4. Final interview with Senior Leadership Team.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are committed to creating a diverse and inclusive workplace where everyone feels welcome and respected. We believe that diversity and inclusion are essential to our success, and we are proud to be an equal opportunity employer.

We are a proud member of the Disability Confident employer scheme.

If you require any reasonable adjustments at any stage during the recruitment process, please let us know with your application.