AWS Global Sales Operations Lead, UKI

Job ID: AWS EMEA SARL (UK Branch)

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Sales (AGS) team interacts with leading companies and believes that world-class support is critical to customer success.

The AWS Global Sales Strategy & Operations team is seeking an experienced Sales Operations Leader who will serve as trusted advisor to Sales Leaders and sales teams, supporting their business operations in the London office. This role will be responsible for looking around corners and measuring the performance of the organization and supplying sales leadership with relevant and timely insights on the health of their business and growth opportunities. In addition, this role will also partner with finance to drive strategic projects around revenue, forecasting and analytics in order to drive standardization, automation, and scalability across our core processes. The ideal candidate thrives in an ambiguous, fast-paced environment, is excited about working with data, has a strong bias for action, driven to dive deep, and is passionate about collaborating to create, develop and maintain go-to-market operational support across the region.

Key Job Responsibilities

As Sales Operations Lead, your role is critical and highly visible across the organization. Your key responsibilities include, but are not limited to:

Operational Excellence

1. Lead development and execution of sales operations initiatives across multiple regions
2. Design and implement scalable operational frameworks and processes
3. Drive operational excellence through continuous improvement programs
4. Provide strategic recommendations to senior leadership based on complex data analysis
5. Manage annual/monthly/quarterly business planning cycles and operational reviews

Business Intelligence & Analytics

1. Own development of executive-level reporting and insights
2. Lead advanced analytics projects to identify business opportunities
3. Design and implement metrics to track organizational health
4. Create predictive models to support strategic decision-making

Stakeholder Management

1. Partner with Sales Leadership team to support their sales operational needs
2. Manage complex, cross-functional program governance
3. Provide timely reports and data insights

About the Team

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.

BASIC QUALIFICATIONS

1. Strong executive writing skills
2. Bachelor's degree or equivalent
3. Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
4. Experience defining, refining and implementing sales processes, procedures and policies or equivalent
5. Proven experience with CRM tools, revenue reporting, forecasting, sales force automation, etc.

PREFERRED QUALIFICATIONS

1. Experience using Salesforce (or other CRM tool) or BI tools
2. SQL expert
3. Experience presenting to senior leadership
4. Demonstrated successful track record in planning and executing strategic and operational deliverables