B2B Account Manager

We're an award-winning Social Media agency based in the UK that works with brands such as F&C, AXA Investment Managers, Braskem, Hager, BP, National Grid, and The Dow Chemical Company amongst others.

We are a friendly mix of Strategists, Creatives, Account Managers, Media Planners and Buyers - all with one goal: creating work that wins people's time on social media, in the most exciting ways possible.

Role overview

We're seeking an experienced B2B Account Manager with a strong interest in social media and experience working with B2B clients. You'll join a collaborative, supportive team.

You will manage several clients, particularly in the electrical and financial services sectors. We're looking for someone who has managed B2B accounts and is enthusiastic about working in this space.

You will report to one of our Account Directors and will usually work from our London (Great Portland Street) office two to three days a week, with the option to work remotely on the remaining days.

As a B2B Account Manager at Cubaka, you will:

• Be the main contact for clients. Build strong relationships, understand their goals, and ensure a high standard of service through regular communication and support.
• Manage B2B client relationships, demonstrating an understanding of the nuances and needs of B2B versus B2C marketing.
• Manage the delivery of social media projects and retainers - including delivery of social creative (always-on and campaign production), paid media activations, and influencer marketing - from start to finish, working with colleagues from across the business to deliver on time, on budget and to client expectations.
• Oversee budgets, contribute to account planning, and identify opportunities to add value for clients. Develop scopes of work and support revenue growth within your portfolio.
• Proactively manage your projects and collaborate with the wider team to find effective solutions.
• Be knowledgeable in all things social and digital marketing. You can rattle off examples of social best practices and have a point of view on the latest campaigns. You are also confident in working with Creators and/or Influencers on behalf of your clients.

You will bring:

• 2-3+ years of experience in a client-facing agency role delivering digital and social media campaigns.
• Experience working with B2B clients, ideally within the utilities or financial services sectors.
• Strong client servicing skills, including expectation management, keeping others informed, and building relationships.
• Experience managing timelines, estimates, budgets, forecasts and invoices.
• Experience with digital marketing and social media, and a desire to stay ahead of the latest trends.

And in return, Cubaka offers:

• Unlimited holiday (paid annual leave)
• Free breakfast in the office
• Perkbox - A rewards, perks and benefits platform
• Auto-enrolment pension (retirement benefit), with up to 8% contribution
• Regular socials and team-building sessions
• Annual salary review, quarterly performance reviews
• Choice of company Apple MacBook Pro or PC
• Hybrid office working (approx 2 days in the office, 3 days at home - flexible)
• Charity opportunities within working hours

Cubaka, part of the Brandwidth Group, recognises that managing diversity is a continuous process of improvement and not a one-off initiative. Therefore, we develop and review our diversity strategy on an annual basis to support the achievement of business goals, including ways of addressing the diverse needs of our clients.

We take pride in keeping up to date with employment law and best practices when promoting equal opportunities and ensuring a diverse workforce.