Business Analyst - FTC until 31 December 2025

Job Details: Business Analyst - FTC until 31 December 2025

Full details of the job.

Vacancy Name: Business Analyst - FTC until 31 December 2025

Employment Type: Full-Time

Location: Milton Keynes

Job Role: At MIB, our people are passionate about making roads safer by getting uninsured and hit-and-run drivers off our roads. Working in partnership with the Police, Insurers, and Government, our collective aim is to make it a thing of the past. Until that's accomplished, we're here to compensate victims quickly, fairly, and compassionately.

Last year, we helped more than 42,000 people struck by uninsured and hit-and-run drivers and paid over £400 million in compensation to support victims rebuild their lives.

The Business Analyst role is responsible for analysis activities required on large projects or programmes of work that support MIB's strategic objectives, enabling MIB to effectively manage change. This could be from identifying and mapping User Journeys to full requirements elicitation of a new product/service.

In addition, this role will support MIB in identifying opportunities to drive business value through optimising processes, enhancing system functionality, and driving continuous improvement initiatives by bringing a holistic view of change.

Stakeholder Engagement:

• Build strong relationships working closely with business SMEs, department heads, and other key stakeholders to understand business needs and priorities.
• Support the facilitation of workshops, meetings, and interviews to elicit and capture requirements, identify challenges, and explore opportunities for improvement.
• Facilitate the communication of complex concepts and solutions in a clear and concise manner appropriate for the audience.

Business Analysis:

• Support and contribute to the elicitation, documentation, and analysis of business requirements, ensuring they are comprehensive, accurate, and aligned with business goals.
• Develop detailed functional specifications, use cases, user stories, and process models to support the development and implementation of solutions.
• Collaborate with technical teams to ensure that requirements are understood and translated into system design and functionality.
• Ensure comprehensive documentation of acceptance criteria to enable meaningful testing, support defect triage to validate that solutions meet business needs and requirements.
• Ensure that all deliverables meet the highest quality standards and comply with organisational standards and industry best practices.
• Support reviews and walkthroughs of business requirements and functional specifications with stakeholders and project teams.
• Analyse and document business processes, identify inefficiencies, and recommend solutions to optimize performance and enhance productivity.
• Support activities and initiatives to streamline workflows, reduce costs, and improve overall business operations.
• Utilise data-driven analysis to support decision-making and provide actionable insights.

Continuous Improvement & Innovation:

• Stay current with industry trends, emerging technologies, and best practices in business analysis and project management.
• Promote a culture of continuous improvement by identifying opportunities for innovation and implementing best practices.
• Be an active participant in the Analysis practice as well as the wider change practice of the organisation through the development and refinement of business analysis methodologies, tools, and templates.

Qualifications and Education: Skills and Knowledge:

Desirable qualifications/technical knowledge:

• Formal qualifications in Business Analysis

Experience:

• Previous experience in Business Analysis
• Demonstrable experience leading BA delivery on complex projects.
• Proven experience in an agile and waterfall delivery environment, awareness of industry standard development lifecycles
• Intermediate level experience in all or some of the following: Scrum, Kanban, Time Boxing, Adaptive planning, Burn Down Lists
• Excellent stakeholder management skills
• Self-motivated with excellent organisation and time management skills.

Salary: £48,000 per annum
FTC until: 31 December 2025
Grade: 11
Hours: 35 hours per week (Monday - Friday)
IT kit: Supplied to you
Start-up allowance: £320 (before tax)
Working arrangement: Hybrid working (2 days in the office per week) from our Milton Keynes office, MK14

Other Benefits:

• Contributory Group Stakeholder Personal pension scheme
• Life Assurance
• Employee Incentive Scheme
• 25 days holiday (plus public holidays)
• Holiday purchase scheme
• Sports and Social Club
• 24/7 Employee Assistance Programme
• Free access to online tools to support mental and physical health
• Enhanced maternity, paternity, and adoption leave
• 1 volunteer day each year and charity matched funding scheme

We believe in a workplace where everyone can be themselves. Through our different ideas, personalities, and experiences, we redefine what is possible every day. And regardless of your colour, age, race, gender, sexual orientation, or anything else you consider yourself to be, there is a place for you at MIB. A place where you can bring your best self to work every day.

So, if you think big, love a challenge, and want to make a difference to people's lives, we want to hear from you.

For more information, take a look at our role pack HERE