Business Analyst

Global-e (Nasdaq: GLBE) is the world's leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth. The chosen partner of hundreds of retailers and brands across the United States, Europe and Asia, Global-e makes selling internationally as simple as selling domestically. Through our comprehensive end-to-end solutions that combine the best-in-class localization capabilities, big-data business intelligence models and streamlined international logistics, we enable retailers and brands to increase international sales and achieve significant global online growth. Our people play the key role in our success, and we are always looking for more driven, talented and ambitious individuals to join our growing international team.

We are looking for a Business Analyst to drive data-backed growth initiatives across the business. This role is critical in analysing and understanding key performance metrics, uncovering actionable insights, and supporting business decision-making at scale. This role will be instrumental in identifying growth opportunities, building compelling business cases, and supporting our Customer Success Managers with data-driven insights.

The ideal candidate will partner closely with EMEA leadership to streamline operations, enhance reporting, and support data-driven decision-making. You'll act as the trusted advisor to senior leadership, translating business problems into requirements for analysis. You will be reporting directly to the VP of Revenue Operations and Partnerships.

What You'll Do:

1. Growth Opportunity Identification: Identify and evaluate potential growth opportunities across various markets, verticals, and business lines.
2. Business Case Development: Develop robust, data-driven business cases to support our wide and highly reputable customer base.
3. Performance Analysis & Reporting: Monitor KPIs, identify trends, patterns, and areas for optimisation across different tech platforms, markets, and business strategies.

Requirements:

1. 3+ years of experience in business analysis / management consulting, preferably within a high-growth tech or SaaS company.
2. Bachelor's degree in a quantitative field (Business, Economics, Finance, Engineering, Mathematics, Statistics).
3. Ability to communicate data clearly and effectively through storytelling.
4. Strong analytical and problem-solving skills.
5. Ability to analyse large datasets and draw actionable insights.
6. Proficiency in Excel/PowerPoint.
7. Experience using SQL is a nice to have.
8. Experience in the e-commerce field or B2C is a plus.

Global-e is an equal opportunity employer. Our team is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and welcome applications from people of all walks of life.