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Business leader - EMEA Value Eyewear
Posted 10 days 11 hours ago by Luxottica
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If you've worn a pair of glasses, we've already met.
We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions ), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa ), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network ), and leading e-commerce platforms.
Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.
Your with EssilorLuxottica
Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what's possible.
Job Summary
As the Business Leader of EMEA Value Eyewear, you will lead and drive the strategic, operational, and financial performance of the business. You will oversee all aspects of business operations, including sales, marketing, customer experience, supply chain, and team management. The role requires a strong leader with a deep understanding of e-commerce, optical retail, and customer-centric business models. The scope of business includes but not limited to Glasses Direct
Key Responsibilities
- Strategic Leadership: Develop and execute the business strategy to drive growth, profitability, and market share.
- Operational Oversight: Oversee daily operations, ensuring seamless integration across departments (sales, marketing, customer service, logistics).
- Financial Management: Own the P&L for the EMEA business, setting and achieving revenue, margin, and profitability targets.
- Customer Experience: Ensure a superior customer journey from product selection to post-purchase support, focusing on improving NPS and customer loyalty.
- Team Leadership: Build and manage a high-performing team, fostering a collaborative and motivated work culture.
- Market Analysis: Conduct competitive and market analysis to identify trends, risks, and opportunities; adjust strategies accordingly.
- Stakeholder Engagement: Liaise with corporate headquarters and other key stakeholders to align local strategies with global objectives.
- Compliance and Quality Assurance: Ensure adherence to industry regulations, quality standards, and best practices in optical retail.
Qualifications and Skills
- Education: Bachelor's degree in business, Marketing, or a related field; MBA preferred.
- Experience: 8-10 years of experience in e-commerce, retail, or optical industries, with at least 5 years in a senior management role.
- Proven Leadership: Demonstrated success in managing cross functional teams and delivering business results.
- Financial Acumen: Strong experience in P&L management, budgeting, and financial analysis.
- Analytical Skills: Proficiency in using data and KPIs to drive decision-making.
- Communication: Excellent written and verbal communication skills with an ability to influence at all levels.
- Adaptability: Comfortable working in a fast-paced, dynamic environment.
Our Diversity, Equity and Inclusion commitment
We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.