Catering Manager - Monday to Friday

Contract: Full Time, Permanent
Salary: £38,000 per annum
Hours: 40 per week

A stunning B&I location in London for a British multinational consumer healthcare company, catering for approximately 300 people daily. We offer an innovative Honesty grab & Go offering with a fabulous coffee bar and lots of high-end hospitality and pop-ups. The role is a Monday to Friday operation.

We are looking for an experienced Catering Manager to lead the team at one of our fabulous locations in London.

This role will involve working closely with the catering team at the school, along with the operations manager, to ensure that day-to-day catering and hospitality are delivered to a high standard. You will have experience in a similar role and will manage the financial budget for London.

Job Summary:

• Lead the catering team in the day-to-day production & service of member and staff dining facilities.
• Deliver both the client-agreed budget and the company annual budget.
• Develop and implement dining and hospitality facilities ensuring quality of food and customer service.
• Prepare, comment, and report on monthly and annual Profit & Loss Operating Statements.
• Develop each area of the catering offer in line with client expectations and budgetary constraints.
• Oversee day-to-day operations of all catering facilities throughout the year.
• Assist in departmental changes by setting standards and motivating staff.
• Liaise with members and clients to ensure their requirements are met.
• Deliver Food Services operations as directed by the Operations Manager.
• Create an environment that emphasizes motivation, empowerment, teamwork, and a passion for service.
• Provide excellent food and customer service and respond proactively to customer needs.
• Develop the food offer in line with market trends and company values.
• Ensure age-appropriate food is available and dietary requirements are met.
• Establish and maintain collaborative relationships with all departments.
• Ensure compliance with Food & Beverage policies through training and management.
• Maintain service standards in all dining areas, including cleanliness and presentation.
• Have full knowledge of Clients' Safeguarding, Health & Safety, Fire, and Accident reporting procedures.
• Conduct effective induction and development plans for staff.
• Support rehabilitation activities as required by the centre.
• Undertake reasonable duties related to the effective operation and development of commercial areas.
• Proven experience of delivering excellent food standards.
• Be a hands-on Catering Manager leading the team in food production and service.
• Proven ability to communicate with clients and deliver agreed objectives.
• High level of communication skills, including reading, writing, and listening.
• Customer service skills with a proven track record of achievements.
• Ability to work as part of a team.
• Analytical thinking and ability to organize information logically.
• Excellent interpersonal skills.
• Proven ability to manage a team and achieve high performance through motivation.
• Flexibility to work according to the needs of the business.

Benefits:

• Wider wallet scheme (discounts at major retailers, restaurants, gyms, etc).
• Free meals on duty.
• Volunteers leave - up to one day per year.
• Enhanced maternity, paternity, and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well-established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Excellent career progression within a leading independent contract caterer.

About Us:

Thomas Franks is a founder-led, fresh food catering business with a focus on excellence and service delivered with individuality, passion, and style. We are unique in our approach, and our clients and people are paramount to our daily success.

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

Diversity and Inclusion at Thomas Franks:

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion. We invite applications from groups who are currently under-represented because we believe greater diversity leads to exceptional results and provides a better working life.