Chef Manager

Contract: Full Time, Permanent
Salary: £42k
Hours: 40 per week

A small independent pre-prep day school for boys and part of a large group of schools, set in the heart of gorgeous Marylebone, London. Catering for about 440 students and teachers. We offer a core feeding of Lunch & mid-morning snack. This is a term time only contract working 40 weeks a year, operating Monday to Friday.

We are looking to hire an experienced Chef Manager to join the operation at one of our prestigious locations in London.

This role will work closely with the catering team and the operations manager to ensure that day-to-day catering and hospitality is delivered to a high standard. You will be experienced in a similar role and will manage the financial budget for the location.

Job Summary:

• Lead the catering team with the day-to-day production & service of the member and staff dining facilities across the site, liaising with the centre in the delivery of internal or external hospitality events.
• Deliver both the client-agreed budget and the company annual budget.
• Develop and implement the members and staff dining and hospitality facilities across the site, ensuring quality of food and level of customer service are maintained to the agreed standards.
• Prepare, comment, and report upon the monthly and annual Profit & Loss Operating Statements for Thomas Franks.
• Develop each area of the catering offer in line with client expectations/budgetary constraints and agreed offer development plans.
• Be responsible for the day-to-day operations of all catering facilities throughout the year.
• Assist in the process of change in the department by setting standards and motivating staff to deliver them.
• Liaise with members and clients via customer interaction and relevant member forums to ensure their requirements are met.
• Deliver the Food Services operations as directed by the Operations Manager, including members/staff dining and any internal and external hospitality.
• Create and nurture an environment that emphasises motivation, empowerment, teamwork, and a passion for service.
• Provide excellent food and customer service and respond quickly and proactively to customer needs.
• Develop the food offer in line with current market trends and Thomas Franks company values.
• Ensure age-appropriate food is available in all locations throughout the dining period, adhering to all special dietary requirements.
• Establish and maintain open, collaborative relationships with all departments.
• Ensure compliance with all Thomas Franks Food & Beverage policies, standards, and procedures through training and supervision.
• Maintain and develop service standards in all dining areas, including cleanliness and presentation.
• Have full knowledge of the Clients Safeguarding, Health & Safety, Fire, and Accident reporting procedures.
• Conduct effective induction, review, and development plans for staff and maintain appropriate records.
• Support rehabilitation activities as required by the centre.
• Undertake any reasonable duties that may be required for the effective operation and development of commercial areas as directed by the Operations Manager.

Minimum Requirements:

• Proven experience of delivering excellent food standards.
• Hands-on Catering Manager leading the team in food production and service.
• Proven ability to communicate with clients and deliver agreed objectives and goals.
• High level of communication skills, including reading, writing, oral, and listening.
• Customer and personal service skills with a proven track record of achievements.
• Ability to work as part of a team.
• Analytical/critical thinking skills.
• Excellent interpersonal skills.
• Proven ability to manage a team and achieve high performance through motivation.
• Flexibility to work according to business needs.
• Good understanding and use of verbal English.
• Good standard of written English and reading skills.
• Similar experience in a customer and/or food preparation environment is essential.
• Hold a recognised cooking qualification such as City & Guild 706/1 & 2 or equivalent.

Benefits:

• Wider wallet scheme (discounts at major retailers, restaurants, gyms, etc).
• Free meals on duty.
• Volunteers leave - up to one day per year.
• Enhanced maternity, paternity, and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well-established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Excellent career progression within a leading independent contract caterer.

About Us:

Thomas Franks is a founder-led, fresh food catering business focused on excellence and service delivered with individuality, passion, and style. Our clients and people are paramount to our daily success.

Disclaimer:

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role. An enhanced DBS, identity & reference checks (covering the last five years) will form part of the selection process. Thomas Franks Ltd complies fully with the DBS Code of Practice and is committed to safeguarding the welfare of children.

Diversity and Inclusion:

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion.