Chief Operating Officer

• COO for a growth stage Global Private Equity Portfolio Company
• International experience in Retail, Hospitality or Tourism Sectors.

About Our Client

This Chief Operating Officer is a pivotal role that will drive the strategic direction, operational leadership, and global integration of their diverse locations. The COO will ensure seamless execution across international markets, fostering innovation, driving organisational efficiencies, and enhancing collaboration among stakeholders.

Job Description

As the Chief Operations Officer, you will develop and execute comprehensive operational and location strategies that align with our client's mission and long-term goals. You will partner with the CEO and board to drive organisational transformation initiatives, leveraging technology and innovative practices to enhance global operations. Acting as a key advisor to executive leadership on global market trends, risks, and opportunities, you will lead the standardisation of processes across global offices to ensure consistent program delivery, resource optimisation, and adherence to their standards.

• Oversee the implementation of tools and data systems that facilitate performance tracking and decision-making.
• Spearhead efforts to improve utilisation, and other resource management systems globally.
• Responsible for continuous improvement initiatives and maintaining high satisfaction scores.
• Collaborate with finance teams to instill a culture of accountability and financial responsibility.
• Drive cost-saving initiatives and optimise procurement and vendor management processes to achieve budgetary goals.

Setting and tracking margin targets, you will establish a process for monitoring and managing financial performance at a location level, ensuring financial alignment of international projects with the overall company strategy.

The Successful Applicant

We are looking for an accomplished operator with extensive experience in managing multi-unit operations or multi-location businesses. The ideal candidate will be a strategic planner, commercially astute, and accountable for complex budgets. An inspirational leader, you will be adept at leading culturally diverse teams, with proven success in translating strategy into effective operational delivery. Your creative problem-solving abilities and resourcefulness will be essential, along with political savvy and skilled negotiation capabilities.

• Resilience and adaptability to a rapidly changing environment.
• Ability to prioritise and direct efforts to maximise impact.
• Significant experience in senior leadership roles, with demonstrated success in global operations.
• Experience in setting a vision and inspiring high-performing cross-jurisdictional teams amidst a fast-paced, ever-evolving landscape.
• Extensive expertise in managing complex projects across multiple regions with a focus on operational efficiency and innovation.

Fluency in English and one additional language spoken in the region is necessary, along with experience in leading and developing large, diverse multi-jurisdictional teams. This role would suit someone with high volume customer experience in sectors including but not limited to retail, hospitality, hotel, travel, or tourism.

This role offers a unique opportunity to shape the future of our client's global operations and make a significant impact on their mission. If you are a strategic thinker with a passion for operational excellence and a track record of success in global leadership, we encourage you to apply.

What's on Offer

An attractive multiple six figure salary package commensurate with the seniority of the role.
Additional benefits including Bonus and LTIP.
An opportunity to make a significant impact in a high growth global business.
Hybrid working with significant international travel.