Claims Supply Chain Manager

The Role:
A leading insurance organisation operating in the Lloyd's and London Market is seeking an experienced Claims Supply Chain & Procurement Lead to join their team. This newly created role will focus on developing and managing an international claims supply chain network to support the business's growth across multiple insurance classes, including Property, Casualty, and Specialty.

This is an exciting opportunity for an individual with a proven track record in claims supply chain management and procurement, particularly within the Lloyd's and London Market environment. The ideal candidate will bring strategic thinking, robust analytical skills, and hands-on experience in managing global supply chain operations.

Key Responsibilities:

• Develop, manage, and maintain an international supplier network to support claims teams and facilitate business growth.
• Lead end-to-end sourcing, due diligence, procurement, and contractual negotiations with suppliers and service providers.
• Collaborate with claims brokers, underwriters, and internal stakeholders to ensure supply chain efficiency, compliance, and alignment with Lloyd's market regulations.
• Deliver robust performance metrics and regular reporting both internally and externally, ensuring continuous improvement and risk mitigation within the supply chain.
• Stay abreast of developments in the Lloyd's and London Market framework, maintaining key industry relationships and ensuring best practices are followed.
• Extensive experience in supply chain management within the insurance industry, ideally in the Lloyd's and London Market.
• Strong knowledge of claims operations across Property, Casualty, and Specialty insurance classes.
• Proven ability to manage complex, multi-territory supply chains and deliver operational excellence.
• Expertise in supplier relationship management, contract negotiation, and procurement processes.
• Strong understanding of Lloyd's market operations, regulatory frameworks, and governance.
• Exceptional communication, stakeholder engagement, and interpersonal skills.
• Business qualification and/or MCIPS accreditation preferred.
• Ability to lead with a strategic mindset while being hands-on in execution.

What will you get:

• Competitive salary (commensurate with skills, experience, and qualifications).
• Performance-related bonus.
  Generous pension scheme and benefits package.
• Hybrid and flexible working arrangements to support work-life balance.
• Opportunities for professional development and career progression within a dynamic and evolving business.
• Supportive policies promoting wellbeing, diversity, equity, and inclusion.
• Employee share schemes and discounts on products and services.