Client Account Manager - Remote

Job title: Client facing Account Manager
Location: London / Remote
Salary: Negotiable
Employment type: Permanent

Company client sources millions of items each year from beauty bags and eye masks to teddy bears, umbrellas, gift boxes and glassware - and everything in between. Our highly skilled buyers access our network of hundreds of global providers to identify and procure exactly the right product for your campaigns.

Key responsibilities:

1. Manage Central projects across complete client base following receipt of a full brief through to briefing suppliers and providing quote to client.
2. Monitor the order process from start to finish.
3. Complete any required Central order quality process and providing completed forms as required by the client.
4. Manage the administration process as required by Premiums SOP, ensuring data integrity.
5. Be responsible for loading all central projects into the order management system and ensuring accuracy.
6. Understand and analyse MI data to identify trends and help produce local activity reports, plus any other day to day data support as needed.
7. Assist on internal training within UK and European markets, including designing and delivering the required expertise.
8. Support on external (client) training with Head of Premiums (HoP), including designing and delivering the required expertise.
9. Support on any required client presentations, including producing and creating the information as well as presenting it.
10. Attend client meetings internally and externally as and when required including travel across Europe.

Skills, Aptitudes & Experience Required:

1. Account management experience with client-facing, products known as promotional items, give-aways, freebies, or merchandising, premiums are in hot demand.
2. Education to degree level.
3. An obsession for deadlines and accuracy in supply detail with organizational skills and a hands-on attitude to production quality and cost control.
4. Demonstrable, accurate and impressive skills in supply software and processes.
5. An understanding of our key manufacturing processes.
6. Have a can-do attitude.