Client Services Director

At ramarketing, our people are at the heart of everything we do. As our Client Services Director, you'll be the trusted partner for our life sciences clients, leading our brilliant teams to deliver standout marketing strategies that fuel their growth. You'll shape big-picture thinking, build lasting relationships, and ensure every campaign we deliver hits the mark. If you love solving challenges, inspiring teams, and making an impact, this is your chance to be part of a people-first agency that's redefining marketing in life sciences. Let's make great things happen together!

As Client Services Director, you will build and maintain strategic partnerships with our life sciences clients. You will lead multi-disciplinary teams to deliver innovative, results-driven marketing solutions that align with our clients' growth objectives. As a Client Services Director at ramarketing, you will drive client success and business growth. You will be an essential point of contact for our life science clients as we support their growth within the sector.

Client Services key responsibilities

• Oversee client projects, ensuring quality and strategic alignment.
• Lead the creation and execution of integrated marketing plans across digital, content, PR, and design.
• Provide senior-level insights to enhance reporting and strategic deliverables.

• Act as a trusted strategic partner, aligning marketing efforts with client objectives.
• Oversee key account management, ensuring retention, satisfaction, and growth.
• Chair client meetings and workshops, offering expert insights to shape strategy.

• Identify and drive new opportunities to grow client accounts and increase ROI.
• Build strong relationships with key client stakeholders, including C-suite executives.
• Lead the development of compelling proposals and pitches to win new business.

• Provide leadership, mentoring, and training to support team growth and development.
• Ensure accurate tracking and management of client projects, costs, and compliance.
• Contribute to internal initiatives, team-building efforts, and business development support.

Job title: Client Services Director

Department: Client Services

Location: North America/UK

Role type: Full-time (Hybrid and Remote options available)

Salary:£50,000 to £60,000 per annum

Application criteria: CV and Cover Letter/Video