CNI Support Engineer (SC) - 6 Month Contract - Hybrid (Wokingham) - Inside IR35

CNI Support Engineer (SC) - 6 months - Hybrid (Wokingham) - Inside IR35

Hamilton Barnes is looking for a Security Cleared CNI Support Engineer to join an organisation the lead their sector. You will be responsible for providing Level 2/3 support, managing ticket requests and incidents, and ensuring smooth user operations within a secure and dynamic environment.

The role is open on a 6-month contract with a strong view for extension, working hybrid with three days per week on-site in Wokingham.

Responsibilities:

• Manage day-to-day SNOW requests and incidents.
• Provide Level-2 infrastructure support, including user creation, modification, and deletion (Active Directory & Entra/Azure AD).
• Handle password reset requests and troubleshoot laptop, desktop, and user access issues.
• Support laptops and desktops, including PAW setups (Intune & Active Directory).
• Understand and apply networking protocols such as TCP, NFS, NTP, SMTP, DNS, DHCP, FTP, and TELNET.
• Manage tickets efficiently and ensure timely resolution.

Key Skills and Experience:

• Strong background in Level 2/3 infrastructure support.
• Proficiency in Active Directory, Entra (Azure AD), and Intune.
• Experience with laptop and desktop troubleshooting, builds, and reconfigurations.
• Familiarity with security tools, patching, and workflow management tools.
• Solid understanding of windows Servers and networking protocols.
• Excellent problem-solving and stakeholder engagement skills.
• Active Security Clearance (SC) is a must have.

Contract Details:

• Duration: 6 months (with a view for extension)
• Location: Hybrid (3x per week on-site in Wokingham)
• Day Rate: Up to £325 per day (Inside IR35)
• Start Date: ASAP

CNI Support Engineer (SC) - 6 months - Hybrid (Wokingham) - Inside IR35