Communications Assistant - Digital and Social Media

Communications Assistant - Digital and Social Media NHS AfC: Band 3

Main area Communications Grade NHS AfC: Band 3 Contract 12 months (fixed term) Hours Full time - 37.5 hours per week Job ref 334-NCL TA

Site Trust HQ Town Denmark Hill Salary £29,485 - £31,088 per annum inclusive of HCAS Salary period Yearly Closing 24/02/:59

South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.

We are committed to providing high quality and specialist care to our service users and we are recognised for the care and treatment we provide. The Care Quality Commission already rates our services as 'good'.

As a Trust we are happy to talk flexible working.

Job overview

We are looking for a creative and proactive new member of our team to help us tell the stories of our staff and people we care for to destigmatise mental ill-health.

In this role you will specialise in creating content for our digital and social media channels. You will learn how to develop multi-channel campaigns and create blogs, articles, videos, and graphics.

This is a great opportunity to begin a career in the NHS. You will be joining a multi-disciplinary communications team at the UK's leading mental health trust. As well as digital and social media skills you will also gain experience across a broad range of internal and external communications.

You don't need to have previous experience. We are looking for someone who is highly motivated; has excellent knowledge of social media and current digital trends; an excellent content writer; and who is able to create visually compelling design material.

Main duties of the job

• Support the day-to-day work of the communications team to deliver a high quality responsive service
• Maintain the Trust's social media accounts, developing content appropriate for Trust external audience, posting on the Trust's behalf, responding where appropriate and notifying the team of any issues.
• Evaluate the effectiveness of social media campaigns and develop a system for social media reporting
• Advise other teams in the Trust on their social media channels/ content and help devise new campaigns to help boost recruitment
• Writing and uploading of information onto the Trust website, intranet and other digital communication channels
• Support external, internal and virtual events, including booking venues, organising invitations and maintaining a log of attendees and feedback
• Develop creative skills such as writing press releases, newsletters, briefings and other digital content
• Filming and editing video content for social and digital media
• Create engaging and compelling written and digital content for a variety of audiences and channels
• Form effective relationships with staff at all levels across the organisation as well as with external suppliers such as printers and external designers
• Excellent attention to detail

Person specification Experience

• Experience of working to deadline
• Experience of taking projects from an initial brief through to implementation
• Previous communications experience and/or admin work
• Experience across a wide range of social media platforms
• Experience of team working
• Experience in writing for appropriate mediums
• Experience of supporting events

Training and Qualifications

• 5 GCSEs or equivalent (this must include A - C in Maths and English Language or equivalent) A Levels or equivalent covering communications, marketing or media.
• NVQ/QCF L2 in communications, media management or new media or equivalent experience acquired through formal training

Knowledge and Skills

• Familiarity with Microsoft Office packages
• Demonstrable ability to multitask and prioritise effectively
• Evidence of good communication skills, both verbal and written
• Ability to interpret and create concepts from briefs
• Basic copywriting/ proofreading skills knowledge/experience
• Experience managing social media accounts and platforms
• Confidence to use social media platforms to maximise engagement
• Knowledge of print and digital formats and deliveries
• Ability to work independently without instruction
• Sound knowledge and interest in communications/marketing
• Understanding of the NHS
• Knowledge of how to write for individual target audiences
• Knowledge of content management systems preferably sharepoint and joomla

Behaviours and Values

• I will be caring, kind and polite.
• I will be prompt and value your time.
• I will take time to listen to you.
• I will be honest and direct with you.
• I will do what I say I am going to do.

Other

• Empathy for individuals who have experienced mental health problems
• Passion for graphic design and able to provide evidence of creativity
• Passion for social media accounts and trends
• Ability to use own initiative
• Ability to work the hours required of the post
• Ability to be flexible
• Keen interest in photography, videoing and web design

Please note:

• That all applications for this post will need to be made online
• That you read and understand the Job Description and Personal Specification attached to the role. Your Statement in Support should reflect the requirements specified as your application will be judged against these criteria
• That the closing date listed is a guide only and that the vacancy may close earlier should sufficient number of applicants have been received. We advise that you submit your application as early as possible
• That once you have submitted your application you agree to your application being transferred to a 3rd party e-recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs
• That should you not have heard from us within three weeks from the closing date your application has not been successful
• That priority consideration for applications may be given to at-risk NHS employees
• That should you be successful and appointed, you authorise South London and Maudsley NHS Foundation Trust to confirm your previous NHS service via an Inter Authority Transfer (IAT) process
• That we are a smoke-free Trust

SLaM is a Stonewall Diversity Champion, Stonewall is the largest Lesbian, Gay, Bi and Trans (LGBT) rights charity in Europe.