Community Wellbeing Manager

Job Description - Community Wellbeing Manager (25509)

Community Wellbeing Manager

Permanent, Full time (37.5 hours per week)

Home, a place where you belong

A great opportunity to join our awesome team! This stunning extra care community in Green Park Village, Reading opened in 2019. We support older people with varying care needs to live independently in their own home with peace of mind. We offer high quality living in our 129 beautifully designed apartments with a variety of on-site facilities including onsite care delivered by an independent care provider, 24-hour concierge, restaurant and communal areas.

Typical day as a Community Wellbeing Manager

• You'll have overall responsibility for managing our brilliant service at Huntley Place.
• While leading a team of housing colleagues, you will work alongside our separately commissioned care provider to deliver efficient, high quality, cost effective and customer centred services in our mixed tenure scheme.
• You'll be front of house for our customers empowering them to live well in our Huntley community and making it a great place to work for our colleagues.
• As the Manager, you'll ensure the high performance and quality assurance of our services using your experience and strong skills in effectively motivating and directing colleagues and liaising with other departments within the organisation.
• You'll monitor service performance against budget targets and safety regulations and ensure that the service is visible and accessible to referring agencies and self-referring customers too.

Fancy going home each day knowing that you have helped change our customers' lives for the better? You'll do that here, working for one of the top ten Great Place to Work in the UK!

You bring

• Experience managing a care service and large contracts, associated KPIs, budgets and ability to drive the consistent delivery of high-quality services to meet the needs of our customers and commissioners.
• It'd be awesome if your key strengths lie in people management and motivation, bringing colleagues together to share information and best practice. You'll maintain strong professional relationships with your peers and their teams as well as external stakeholders.
• You'll show your passion for promoting independence and social inclusion, as well as your focus on quality, efficiency and your ability to develop service provision in new and innovative ways.
• We need you to have an excellent working knowledge of the Housing and Care and Support sectors, safeguarding processes and housing law.
• You'll be able to respond quickly and appropriately to emerging risks to individuals, teams or the contract.
• You have excellent communication, IT and analytical skills.

Our team

Our fabulous teams across the region are super passionate about supporting customers to live well. To us we're not just a team, we're a 'work family'! We love to support each other as well as our customers. While you'll be part of the Huntley team, you'll also join the wider South management team and will work with our brilliant Senior Operations Manager Morven Lamont.

Job details

• You'll be able to use technology for various tasks.
• You'll need an Enhanced DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What's in it for you?

• 34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, the option to buy 5 more (subject to criteria) and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us!
• Colleagues really matter to us, that's why we're the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.

Finally, do let us know if there's anything we can do to help you shine in our process by making reasonable adjustments at