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Complaints Manager

Posted 7 days 1 hour ago by Teleperformance

Permanent

Full Time

Call Centre / Customer Service Jobs

Lanarkshire, Glasgow, United Kingdom, G32 0

Job Description

Job Title: Financial Services Customer Resolutions Manager (Complaints)

Department: Customer Resolutions

Management Responsibility for: Management of a Team Leader and up to 15 Complaints handlers

Reports to : Call Centre Manager

Location: Glasgow Cuprum UK (Hybrid - 3 Days in Office 2 Days - Work at home)

Contract Type: Full time ( 40 hours per week)

Salary: £45k

Job Summary / Overview

Main responsibilit click apply for full job details