Consulting Manager - Intelligent Process Automation (IPA) - Life Sciences

Consulting Manager - Intelligent Process Automation (IPA) - Life Sciences

On-site and Hybrid Full-time Mid-Senior Level

Job Summary:

We are seeking a dynamic and results-driven Consulting Manager to lead and expand our Intelligent Process Automation (IPA) - Consulting portfolio in UKI for the Life Sciences (LS) industry based out of Benelux region. This role requires a strong balance of consulting delivery expertise, sales acumen and a deep understanding of process and operations consulting. The ideal candidate will be responsible for driving complex consulting engagements, business growth and positioning the organization as a trusted partner for digital transformation and automation initiatives in the Life Sciences industry.

Skills: Automation Advisory, Digital transformation, Business Process consulting, Operational Excellence, Agile/ SAFe Methodology, Business Analysis, Salesforce cloud, Data Analysis, Project Management, Team Collaboration, Analytical Skills, Microsoft Suite.

Key Responsibilities:

Consulting Delivery:

• Play a pivotal role in process consulting initiatives within LS industry to analyze, redesign, and enhance end-to-end business processes optimizing processes and delivering cutting-edge solutions.
• Lead the delivery of complex IPA engagements, ensuring high-quality outcomes and alignment with client objectives.
• Design, implement, and optimize intelligent automation solutions, including RPA, AI, and workflow tools.
• Collaborate with clients to define and execute operations consulting projects, driving efficiency, cost savings, and business transformation.
• Manage project teams, ensuring resource optimization, client satisfaction, and delivery excellence.
• Serve as a trusted advisor to clients, providing thought leadership on industry best practices and emerging technologies.

Sales and Business Development:

• Develop and execute strategies to identify, pursue, and win new IPA consulting opportunities.
• Support generation and management of a sales pipeline by engaging with senior client stakeholders.
• Partner with internal stakeholders to craft compelling proposals, business cases, and value propositions tailored to client needs.
• Foster long-term client relationships to drive revenue growth, cross-sell opportunities, and repeat engagements.
• Track industry trends and develop go-to-market strategies for IPA, process consulting, and operations consulting offerings.

Leadership and Collaboration:

• Foster a culture of innovation, collaboration, and excellence.
• Act as a key contributor to the IPA practice's strategic direction, including developing new service offerings and delivery frameworks across Automation, Consulting and Analytics portfolios.
• Partner with cross-functional teams (e.g., product development, marketing, and technology) to ensure alignment of solutions with client needs.
• Represent the organization at industry forums, webinars, and client events to enhance brand visibility and thought leadership.

Domain Expertise:

This role requires expertise in the Commercial domain in the Life Sciences industry focused on Operations, Customer strategies and business process automation requiring a good understanding of the LS market. You will need to identify opportunities to leverage automation technologies to streamline operations, reduce costs, and improve delivery.

Skills and Experience:

• Academic with a master's degree, preferably in business administration, data analytics or information technology/science.
• Minimum of 5 years experience in consultancy focusing on Digital Transformation and Digital Process optimisation roles in commercial space in the LS industry.
• Proven track record of implementing successful digital transformation, Omni-Channel and automation programmes within the LS Industry.
• Familiarity with healthcare regulations and standards such as HIPAA, FDA guidelines, and GxP.
• Experience in enterprise-wide deployments of process excellence and delivery methodologies (Lean Six Sigma, Agile, DevOps, SAFe, etc.)
• Experience of leading AI and Gen-AI initiatives in LS industry to enable efficiencies.
• Exceptional analytical, strategic thinking, and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Able to produce high quality business-facing deliverables and activities to drive the automation agenda.
• Resilient and able to manage challenge and resistance.
• Results/outcomes oriented, business value focused.
• Confident and able to work in high-ambiguity work environment.
• Excellent oral and written presentation skills.