Contact Centre and Telecoms Consultant

Job Title: Contact Centre and Telecoms Consultant

Location: Market Harborough, LE16 7WB (1 day a week)

Salary: £40,000 - 50,000

Duration: Permanent / Full Time

Sector: IT consulting

We are 4C Strategies, one of the leading independent IT infrastructure consultancies within the UK public sector. As we continue to grow and take on exciting new business opportunities, we are looking for a talented Contact Centre and Telecoms Consultant to join our team. Could this be you?

You will have contact centre, telephony and some data networking experience in a client-facing role. You will provide guidance and expertise whilst building professional business relationships with customers and suppliers.

What we need you to bring to the team:

1. Experience working with complex telephony, contact centre systems and networking solutions in a technical delivery or consulting role.
2. A strong understanding of enterprise and communications technologies from a consultant's perspective rather than an end user.
3. The ability to present confidently to project teams and business stakeholders.
4. High levels of self-motivation and a desire to grow within a company.
5. Strong communication and interpersonal skills.
6. Previous technical support or project delivery experience.

What we will offer in return:

1. A great salary and benefits package.
2. A friendly, professional and ethical environment.
3. The chance to expand and develop alongside our growing company.
4. Home-based, hybrid role with a requirement to work from the Market Harborough office once a week and on our client sites as required.

What's next?

If you are ready to join us, then click apply and complete the short application process (3-4 mins).

Telephone interviews are to be held at the start of March with face-to-face interviews being held the following week.

We believe in the power of diversity and strongly encourage applicants from all parts of society to apply.