Continuous Improvement Manager

We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We've innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and deliver a better people experience so people can spend time on meaningful high value work they live for.

Read more on our website about how we transform work and how people feel about it, so our customers and their people can thrive.

Job Description

Lead the Way in Cloud Migration Risk Management as Our Cloud Proactive Interventions Manager at Unit4

Unit4 is revolutionizing enterprise software with a major shift to the cloud, delivering enhanced flexibility, scalability, and cost-effectiveness to businesses worldwide. As part of this ambitious transition, we are seeking a Cloud Proactive Interventions Manager to play a pivotal role in ensuring that cloud migrations stay on track and meet project timelines.

In this role, you'll be at the forefront of identifying and mitigating potential risks before they disrupt the migration process. Your expertise in risk management and problem-solving will enable you to proactively manage issues, collaborate with cross-functional teams, and drive timely interventions to ensure the success of each migration. You'll work closely with technical and project teams, ensuring that any issues are addressed quickly and effectively, helping to deliver seamless, on-time cloud migrations.

If you have a passion for managing complex migration challenges and want to be a key player in a global cloud transformation, this is your opportunity to make an impact. Join us at Unit4 and help shape the future of cloud technology!

Key Responsibilities & Accountabilities:

1. Design and execute proactive intervention strategies to reduce disruption to migration project timelines.
2. Frequent monitoring of migration progress to identify potential risks and issues in migration projects before they impact project success.
3. Provide regular updates on intervention actions and outcomes.
4. Collaborate with other CMOO roles to ensure timely and effective interventions.
5. Document and share learnings from interventions to drive process improvement.
6. Ensure compliance and best practice for cloud migrations.

Key interfaces and ways of working:

1. Work closely with project teams to identify and address risks early.
2. Interface with the Cloud Migrations Operations Director to escalate critical issues.
3. Collaborate with the Cloud Change Manager to ensure interventions are communicated effectively and lessons learnt are embedded into process changes.
4. Collaborate with technical team to implement necessary solutions.
5. Continuously refine and update intervention strategies to address new risks and challenges.

Qualifications

Skills, knowledge and experience:

1. Strong risk management and problem-solving skills in identifying, assessing and mitigating risks in complex migration projects.
2. Familiarity with specific challenges and risks associated with large company transformations to a SaaS platform.
3. Excellent analytical and critical thinking abilities to diagnose complex migration issues, anticipate future issues and make informed decisions with limited time.
4. Strong communication and collaboration skills to ensure risks are clearly understood and interventions executed smoothly.
5. Problem-solving skills to quickly identify emerging risks and collaborate with teams to drive optimal outcomes.

Additional Information

Join Unit4 and be part of one of the most exciting journeys in the cloud ERP software space. We're a fast-paced, high-growth, people-centric company, delivering enterprise software for a great people experience, and offering our own people a host of benefits and development opportunities. Grow with us.

At Unit4, we offer:

• a culture built on trust - giving you the freedom and autonomy to be successful,
• balance - with our uncapped time off policy, remote working opportunities and Global Wellbeing Days when the whole company can switch off and prioritize well-being,
• talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry,
• a commitment to sustainability - with initiatives such as our Act4Good program, a way for everyone at Unit4 to come together and engage in actions that benefit society and the planet,
• a safe and inclusive working environment - supported by our Employee Resource Groups, which are open to all and include Women at Unit4, Pride at Unit4, Mental Health and Access at Unit4, and People of Color at Unit4.