Credit Controller

Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: property, corporate services, litigation and private client advisory.

We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face.

Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 5th best law firm to work at in 2024.

With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 40% of our partnership.

Purpose of Job

To work as part of a team assisting in providing an efficient and accurate accounts and credit control service to the firm.

Accountabilities

1. Use debtors reporting to effectively manage and chase aged debt.
2. Monitor and update Collections module with case information.
3. Send monthly credit control statements to clients.
4. Send reminder letters to clients.
5. Assist Credit Control Manager to provide regular progress reports to Financial Controller and Finance Director.
6. Successfully resolve queries from fee earners, secretaries, client financial administrators and clients regarding bills raised.
7. Work with Debt Recovery Team to help escalate cases that require further debt management.
8. Work effectively with accounts team to allocate payments.
9. Process credit card payments from clients.
10. Ensure that own knowledge and skills are kept up-to-date and request training where necessary.

Qualifications/Experience

1. A-level or equivalent, including maths at Grade A-C.
2. Proven experience of working in an Accounts department.

Skills

1. Strong IT skills, including Word and Excel.
2. Good organisation and administrative skills.
3. Accuracy and attention to detail.
4. Ability to effectively prioritise.

Equal Opportunities

At Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Alongside a flexible and inclusive work environment, we offer the following core benefits:

• Long Service holiday award - 1 extra week every 10 years continuous service.
• Private Healthcare with BUPA (offered after probation is passed).
• Staff Profit Share and Individual Performance Bonus Scheme.
• Salary sacrifice (Pensions, Staff Profit Share).
• Life Assurance - 4 x salary / Permanent Health Insurance.

Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application.

Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.

Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation.

We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.