Credit Controller

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• Location: Yate, Gloucestershire, United Kingdom

Role: Credit Controller

Location: Yate - 2 days office based/3 days remote

We are looking for an experienced Credit Controller to join our UK Finance team. Reporting to the Finance Manager, this role plays a pivotal role in the smooth running of our operations. As a Credit Controller, you'll be a key player in managing customer accounts and ensuring timely payments. You'll collaborate with clients and internal teams, making a real impact on the company's success.

Who We Are

Western Global has been in business for over 60 years, and is recognized as the global leader in environmentally secure fuel storage for temporary power and mobile refuelling applications. We provide mission critical fuel storage solutions for the most demanding off-grid environments including construction, fleet fuelling, power generation, live events and emergency back-up. We are dedicated to being "Ready for tomorrow, today" for our customers and employees, which is recognized through us being certified as a Great Place to Work for our 230 employees.

Our values, based on teamwork, openness, passion, integrity and celebrating success define how we drive innovation for our customers globally.

What will you be doing as our Credit Controller?

• Reconciliations: Daily receipt reconciliation from banks, maintaining accurate records of customer accounts.
• Invoice Processing: Creating invoices and issuing statements to customers and tracking progress.
• Customer Communication: Dealing with customer queries/credits and following up with customers to manage outstanding invoices. Following up on overdue payments via telephone, and email.
• Customer credit checks: Carrying out credit checks on new and existing customers as required.
• Reporting: Month end preparation of accounts receivable reports
• General Administration: Updating and maintaining debtor information on the finance system. Collaborating with sales representatives and other departments to resolve queries and payment issues.

What we are looking for in our Credit Controller:

• Prior Credit Control experience.
• Excellent verbal and written communication skills.
• Excellent teamwork, organisation and communication skills.
• Ability to prioritize and manage multiple tasks.
• Familiarity with data entry and analysis.
• Prior experience with an ERP system (ideally NetSuite).
• Proactive and solutions focussed.

What can we offer you?

We offer a market competitive pay as well as opportunities for knowledge and skills development, and recognition of achievements. In addition, we offer the following benefits to our employees:

• Financial Incentives: Annual bonus & salary reviews, life insurance (4 X base salary).
• Generous Holiday: 25 days paid holiday + Bank Holidays (option to buy another 5 days).
• Personal and Family Time: Paid Volunteering and Enhanced Parental Leave.
• Retirement Planning: 5% Employer Contribution & 5% Employee Contribution.
• Health Incentives: Cycle to Work Scheme and access to Employee Assistance Programme (EAP) to support mental health.
• Salary sacrifice car lease scheme with significant tax and NI savings on electric cars.
• Personal and Professional Development opportunities with dedicated budgets for study support.
• Regular staff events, get-togethers and celebrations.
• Additional paid day off per year to support a charity of your choice.
• £1,000 referral fee if you recommend someone to join the team.
• Supportive work environment fostering Teamwork, Passion, Openness, Integrity and Celebrating Success.

Ready to get started?

If you have the skills and experience we're looking for, click'Apply' now to be considered - we would love to hear from you!