Credit Controller

Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with the scale and delivery of a single global organization.

Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models.

At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our clients, doing our part to create a prosperous and trusted digital world, and helping our people to realize their potential.

Our benefits include:

• 24 days holiday plus Bank holidays, increasing with service and we want you to take them.
• Your birthday off
• Hybrid Working
• Ongoing learning and development
• Beer fridge Friday and quarterly social events
• Cycle to work scheme
• Free parking
• Enhanced maternity and paternity leave and more

DUTIES AND RESPONSIBILITIES

As a Credit Controller, you will work alongside other members of the team in our Alton office to ensure that all outstanding funds are collected, by proactively reviewing the sales ledger and chasing payments via phone, e-mail, and our ticketing systems on a timely basis to minimize the DSO and aged debt.

As the Credit Controller, you will:

• Proactively review the sales ledger to identify invoices that are falling due for payment or overdue.
• Chase all invoices for payment, prioritizing by age and value where necessary.
• Answer customer queries in a timely manner.
• Raise all invoices and pro-forma's for fulfilled orders and ensure these are sent to customers on a timely basis.
• Access portals for electronic invoicing to customers.
• Circulate mid and end of month statements as needed.
• Log and allocate cash postings onto Netsuite on a timely basis.
• Ensure that the AR spreadsheet is updated daily with the latest data, deleting any customers that have paid.
• Identify any overdue balances that need to be escalated to the AR Manager for further action.
• Assist the AR Manager in the production of the weekly cash forecast review.
• Upload customer invoices on Ariba and Tungsten.

QUALIFICATIONS AND EXPERIENCE

The ideal Credit Controller will:

• Have Accounts Receivable or Credit Control experience.
• Be proactive with a confident telephone manner.
• Have a high level of attention to detail and work in a fast-paced environment to a high level of accuracy.
• Excellent organizational skills, with the ability to prioritize work and manage several tasks concurrently.
• Excellent experience of all Microsoft Office applications, especially Excel - user level - intermediate.
• Excellent interpersonal and communication skills with the ability to build and maintain positive working relationships with internal and external customers.
• Be process-oriented and use initiative to streamline and learn new processes.
• Work confidentially and treat issues with sensitivity.
• If you think you might be a good fit but don't necessarily meet every requirement we encourage you to apply. You may be the right candidate for other roles.

WHO ARE EXCLUSIVE NETWORKS?

We are people-focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations.

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need.

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