CRM Project Manager

Are you an experienced professional with a passion for CRM project management, fluent in Dutch, French, and English? Do you thrive in a fast-paced digital environment and have at least 3 years of experience in CRM project management?

About Inoxperience

At Inoxperience, we focus on providing effective CRM solutions that help our clients build stronger relationships with their customers. Our CRM team works on projects that integrate real-time data, streamline processes through automation, and support clients in managing their customer interactions more efficiently. We focus on practical, results-driven strategies to improve customer engagement and deliver meaningful outcomes.

Your Responsibilities:

As a CRM Project Manager, you will:

• Act as the primary point of contact for CRM clients.
• Coordinate project deliverables, timelines, and budgets for CRM campaigns.
• Manage the complete lifecycle of email campaigns, from briefing to execution and reporting.
• Lead briefing sessions, status meetings, and project updates with both clients and internal teams.
• Ensure quality throughout the campaign process.
• Build strong relationships with clients and internal stakeholders.
• Provide strategic recommendations to clients and challenge assumptions when necessary.
• Collaborate with international teams to ensure seamless delivery.
• Monitor campaign success using KPIs and deliver detailed reports to stakeholders.

Your Profile:

• A Bachelor's degree in Marketing, Communications, Information Systems, or a related field.
• At least 3 years of experience in CRM project management.
• Proficiency in CRM platforms (e.g., Salesforce, Adobe, HubSpot)
• Solid knowledge of digital marketing.
• Basic understanding of HTML/CSS for email marketing purposes.
• Experience with project management tools such as JIRA.
• Exceptional organizational and multitasking abilities.
• Strong analytical skills and attention to detail.
• Excellent communication and collaboration skills.
• A dynamic, proactive attitude with a passion for CRM.
• Fluency in Dutch, French, and English (spoken and written).

What We Offer:

• A competitive salary package.
• Flexibility with 3 days on-site and 2 days remote work.
• The opportunity to grow in a dynamic and innovative start-up environment.
• A supportive team culture where your contributions will drive real impact.
• The chance to develop your career and grow professionally within a fast-moving, forward-thinking organization.